OpenText Corporation

OpenText Operations Bridge

Composite Score

6.6 /10

CX Score

7.0 /10

22 Reviews Write a Review

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What is OpenText Operations Bridge?

OpenText AI Operations Management (Operations Bridge) is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on-premises environments.

Company Details

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OpenText Operations Bridge Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

91 Plan to Renew

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Operations Bridge?

8% Negative

2% Neutral

90% Positive

Pros

Unique Features
Inspires Innovation
Caring
Fair

Feature Ratings

Average 76

Capacity Management

Centralized Dashboard

Applications Monitoring

Automated Remediation

Storage Monitoring

Cloud Monitoring

Multi-Site Functionality

Patching Automation

Server Performance Monitoring

Network Configuration Management

Event Correlation & Management

Vendor Capability Ratings

Average 72

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Ease of Implementation

Breadth of Features

Vendor Support

Ease of Data Integration

OpenText Operations Bridge Reviews

Shivam P.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Love the product and its features.

Likeliness to Recommend

9 /10

What differentiates OpenText Operations Bridge from other similar products?

UI and operating functions.

What is your favorite aspect of this product?

Features and great price point.

What do you dislike most about this product?

nothing that I can point out.

What recommendations would you give to someone considering this product?

I would definitely recommend it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gerardo David D.

Role: Information Technology
Industry: Construction
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Overall Excellent!

Likeliness to Recommend

8 /10

What differentiates OpenText Operations Bridge from other similar products?

Particularly value its capacity to combine data from several sources and present a single, comprehensive picture of an organization's IT infrastructure. Made it looks simple

What is your favorite aspect of this product?

The adaptability and scalability

What do you dislike most about this product?

User Interface is sort of tricky

What recommendations would you give to someone considering this product?

Deep evaluation before taking decision

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Shahryar F.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to Use and offers quick Data Centralization.

Likeliness to Recommend

8 /10

What differentiates OpenText Operations Bridge from other similar products?

It is quick and very user friendly

What is your favorite aspect of this product?

All data can easily be centralized. Event Management is very easy through this tool Saves a lot of time

What do you dislike most about this product?

Integration is difficult with some SAAS

What recommendations would you give to someone considering this product?

Predictive Analytics should be integrated with multiple Analytic tools to give a better output

Pros

Continually Improving Product
Saves Time
Security Protects
Helps Innovate

OpenText Operations Bridge

What is OpenText Operations Bridge?

Company Details

Need Assistance?

OpenText Operations Bridge Ratings

76 Likeliness to Recommend

91 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love OpenText Operations Bridge?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Centralized Dashboard Summarize the overall status of your data center, including alerts, performance, and capacity.

Applications Monitoring Monitor applications and associated infrastructure, including databases, middleware, and messaging components.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

Storage Monitoring Monitor storage performance and capacity.

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Patching Automation The automated deployment and installation of server patches

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Network Configuration Management Provide configuration change tracking, configuration backup scheduling, and compliance monitoring for defined standards.

Event Correlation & Management Correlate and filter events (e.g., setting thresholds) to identify and report only meaningful alerts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

OpenText Operations Bridge Reviews

Shivam P.

Love the product and its features.

Likeliness to Recommend

Pros

Gerardo David D.

Overall Excellent!

Likeliness to Recommend

Pros

Shahryar F.

Easy to Use and offers quick Data Centralization.

Likeliness to Recommend

Pros

Feature Ratings

Capacity Management

Centralized Dashboard

Applications Monitoring

Automated Remediation

Storage Monitoring

Cloud Monitoring

Multi-Site Functionality

Patching Automation

Server Performance Monitoring

Network Configuration Management

Event Correlation & Management

Vendor Capability Ratings

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Ease of Implementation

Breadth of Features

Vendor Support

Ease of Data Integration