Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Drag and Drop Design

83

Security

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Melvin R.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Great product

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It design and structure

What is your favorite aspect of this product?

Easy to operate

What do you dislike most about this product?

Plain with very simple structures

What recommendations would you give to someone considering this product?

To give it a try

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Friendly Negotiation

Joel K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Effective at what it does

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Very fast execution when it comes to collecting information, good customization options, and plenty of ways to implement in your business structure to improve internally and externally.

What is your favorite aspect of this product?

Very consistent product, haven't really ran into any issues with it.

What do you dislike most about this product?

No dislikes with Google Forms.

What recommendations would you give to someone considering this product?

Good for consensus collection whether within your organization or outside.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Performance Enhancing

Abhishek M.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Highly easy to use and quick creation of forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Backend data access and form customisation

What is your favorite aspect of this product?

Drop-down menu and tick options

What do you dislike most about this product?

Might provide option for digital signature

What recommendations would you give to someone considering this product?

Overall everything

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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