Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

83

Drag and Drop Design

83

Version Management

83

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

84

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Gulsan P.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

: Effective and Usable

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Not as feature-rich as specialist survey programs, but sufficient for educational and corporate applications.

What is your favorite aspect of this product?

Accessing responders is easy with rapid form generation and email or link distribution.

What do you dislike most about this product?

Forms might seem generic due to limited customisation and customisation.

What recommendations would you give to someone considering this product?

Ideal for fast, free surveys and questionnaires in education.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Hosam K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

lightweight and multi-purpose contact forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms has an intuitive and user-friendly interface. It offers various question types and branching capabilities, enabling highly customized forms for almost every use case. The forms perform seamlessly across mobile devices and allow for many sharing options like embedding on web pages or sending via email.

What is your favorite aspect of this product?

Google Forms is lightweight, easy to use, and works seamlessly on mobile devices. Users can easily build and share their forms even using low-end smartphones. It has an auto-save feature, allows for multimedia content, is connected to Google Sheets, and has built-in analytics that users can access within the form itself.

What do you dislike most about this product?

The form template library lacks more modern designed templates and pre-built ones for common use case scenarios to save users time when creating multipart forms or more advanced surveys.

What recommendations would you give to someone considering this product?

While Google Forms is a widely used and versatile tool, it might be beneficial to try it firsthand if you need to create long surveys or forms that extend beyond basic requirements.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Nidhi s.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Perfectly designed product for surveys.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Theme customisation and conditional logic makes it different from others.

What is your favorite aspect of this product?

Templates and quiz feature is my favourite aspect.

What do you dislike most about this product?

Not much but options for Question types can be improved.

What recommendations would you give to someone considering this product?

Very user friendly and go for it without a second thought.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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