What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details


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Awards & Recognition

Dayforce won the following awards in the Benefits Administration category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

99 Plan to Renew

76 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
75%
Negotiation and Contract:
65%
Conflict Resolution:
72%
Strategy & Innovation:
71%
Service Experience:
64%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

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6% Negative
17% Neutral
77% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Fair
  • Security Protects

Cons

  • Less Effective Service

Feature Ratings

Average 80

Payroll Integration

83

Claims Management

81

Provider Management

81

Regulatory Compliance

81

Benefits Administration

81

Self Service Portal

80

User and Enrollment Management

79

Contributions and Payment Tracking

79

Archiving and Reporting

78

Vendor Capability Ratings

Average 76

Breadth of Features

82

Business Value Created

79

Quality of Features

78

Product Strategy and Rate of Improvement

77

Usability and Intuitiveness

77

Availability and Quality of Training

77

Ease of IT Administration

76

Ease of Data Integration

74

Ease of Customization

73

Ease of Implementation

72

Vendor Support

71

Dayforce Reviews

lynn p.

  • Role: Human Resources
  • Industry: Recreation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Good product once you get to learn it

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

IT's a big system with out the hefty price tag

What is your favorite aspect of this product?

each section works with all the other sections

What do you dislike most about this product?

How they bill and organize their ticket system for support

What recommendations would you give to someone considering this product?

Make sure you have enough people to handle the conversion.

Pros

  • Client's Interest First
  • Generous Negotitation
  • Over Delivered
  • Transparent

Cons

  • Less Efficient Service
  • Wastes Time

Lisa C.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Requires subject matter experts, I love Payroll

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

It require you to customize it to fit your company. It is not a cookie cutter product.

What is your favorite aspect of this product?

I love the Payroll Feature. I can create a new earnings code, bring it into payroll, and calculate immediately to see how it will work.

What do you dislike most about this product?

Our product is different than any other company so when I need support, we often wait for support to get a copy of our production.

What recommendations would you give to someone considering this product?

Know your organization and how it will be setup. It is the ground floor of the implementation.

Pros

  • Efficient Service
  • Respectful
  • Fair
  • Over Delivered

Reshmi R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Day force improve our time management.

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Dayforce makes timekeeping easy!

What is your favorite aspect of this product?

Day force allows you to clock in and out from phone, unlike other tools.

What do you dislike most about this product?

Data sync can take longer than expected.

What recommendations would you give to someone considering this product?

Day force sync can take longer than expected.

Pros

  • Enables Productivity
  • Saves Time
  • Respectful
  • Client's Interest First

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