Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
2% Neutral
97% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

87

Process Management

87

Process Simulation and Execution

87

Deployment

86

Process Modelling and Design

85

Form and Report Building

85

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

84

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Ease of Customization

86

Business Value Created

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Quality of Features

85

Availability and Quality of Training

85

Usability and Intuitiveness

83

Vendor Support

83

Airtable Reviews

Kathryn L.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Connecting business processes across departments.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable is the only process management tool I know of , that has successfully combined the simplicity which comes with a spreadsheet with the strength of a standard relational database. As a result of this, I am able to merge the power of database management with day to day spreadsheet work, thereby letting me visualize data in unique ways, collaborate with my team using provisions like mentions and commenting. Most importantly, I am seamlessly automating aspects of internal processes in my department from within the spreadsheet layouts of Airtable.

What is your favorite aspect of this product?

Airtable provides me access to multiple viewing options for tasks and processes I am managing on the platform. On Airtable, some of my most used viewing options includes Kanban, Grid, Calendar and Gantt. The ability to manage tasks and processes with a variety of viewing options gives me multiple viewpoints for the same data or process, thereby making me more efficient with decision making and task management .

What do you dislike most about this product?

I do not have granular control over my database on Airtable . Also, data validation on Airtable as it relates to unique values are limited, and this has sometimes led to mistakes in data entry.

What recommendations would you give to someone considering this product?

I will advice anyone looking to utilize Airtable to take good advantage of the pre-built templates which comes with Airtable. Second to this , is that adopting professionals should endeavour to customize pre-available templates on Airtable to fit their own internal workflows.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Rebacca F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Airtable is making process management easy

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable is very easy to use for all levels of users. It offers a wide range of templates to tailor various industrial requirements in the case of project management, CRM, and event planning. Also, its automation capabilities are highly friendly and integrate straight away into our workflow.

What is your favorite aspect of this product?

It is not limited to a few types of workflows or activities, It is flexible enough to modify itself according to the needs of different departments without demanding any external involvement. In this way, make it adaptable for various business scales such as for startups and for large enterprises.

What do you dislike most about this product?

I haven’t come across any of its negative aspects as it offers many beneficial features such as time tracking capabilities, permissions, reporting, and integration capabilities to streamline our workflow along with giving a deep view and strong hold on its functioning.

What recommendations would you give to someone considering this product?

With the proper deployment, training sessions, and automation capabilities, Airtable can become a valuable tool to streamline workflow and improve collaboration across team members. Keep an eye on the addition of new features to align them with your businesses.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2024

Great product

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

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