IT Asset Management - Enterprise (ITAM) Software

IT Asset Management - Enterprise

What is IT Asset Management - Enterprise Software?

IT asset management software automates and supports the set of business practices that typically join financial, contractual, and inventory functions to support life cycle management and strategic decision-making for the IT environment. Assets include all elements of software and hardware that are found in the business environment.

Data collected from reviewers in: organizations with 5,000 or more employees.

Common Features

  • Analytics and Reporting
  • Financial Analysis
  • Data Import Export and Aggregation
  • Data Center Analytics
  • End to End Lifecycle Management
  • Integrated Discovery
  • Decentralized Management
  • Cloud License Management
  • Advanced License Management
  • Software Recognition Library
  • Software Usage Metering

Top IT Asset Management - Enterprise (ITAM) Software

2024 Data Quadrant Awards

2024 Emotional Footprint Awards

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At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

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Products: 6
Next Award: Jun 2025

Top IT Asset Management - Enterprise Software 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Composite Score
8.3 /10
CX Score
8.5 /10

Keep critical assets operating at maximum efficiency with Maximo and IoT

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Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Trustworthy
Badge Winner
Composite Score
7.9 /10
CX Score
8.1 /10

BMC Helix Discovery is a cloud-native discovery and dependency mapping solution for visibility into hardware, software, and service dependencies across multi-cloud environments.

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Pros

  • Efficient Service
  • Respectful
  • Acts with Integrity
  • Trustworthy
Composite Score
7.8 /10
CX Score
8.1 /10

ServiceNow Asset Management tracks the financial, contractual, and inventory details of hardware and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, and provision services. Once an asset is deployed, Asset Management records all maintenance activity and enables IT to perform regular audits, right up until asset retirement.

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Pros

  • Security Protects
  • Reliable
  • Enables Productivity
  • Caring
Badge Winner
Badge Winner
OpenText Corporation

Open Text Asset Management

Composite Score
7.7 /10
CX Score
7.9 /10

OpenText™ Asset Management delivers enterprise-ready IT hardware and software asset management. Assign costs, track financials, manage asset lifecycles, demonstrate software compliance to contracts, manage vendors, see carbon impact, and more with SaaS-based ease.

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Pros

  • Trustworthy
  • Unique Features
  • Reliable
  • Performance Enhancing
Badge Winner
Badge Winner
Composite Score
7.5 /10
CX Score
7.7 /10

The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.

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Pros

  • Acts with Integrity
  • Trustworthy
  • Respectful
  • Fair
OpenText Corporation

ZENworks Asset Management

Composite Score
7.3 /10
CX Score
7.4 /10

OpenText™ ZENworks Asset Management tracks software deployments and usage and maintains license compliance. It helps you understand costs and monitor all of your software contracts.

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Pros

  • Respectful
  • Fair
  • Altruistic
  • Includes Product Enhancements

Cons

  • Under Delivered

Products below are ineligible for awards due to insufficient recent reviews

Composite Score
7.2 /10
CX Score
7.5 /10

Growing complexity in hybrid IT environments creates greater challenges for leaders like you. Flexera One helps you visualize your entire estate from on-premises to SaaS to cloud. And it delivers the power to mitigate risk, reduce costs and maximize every technology investment—so you can invest in innovation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Cons

  • Under Delivered
Composite Score
7.1 /10
CX Score
7.4 /10

Our IT asset management software can help you deliver proven ROI and control IT spending, enable regulatory and policy compliance and improve service delivery. We want you to get the most out of your IT assets while enabling “stock-on-hand-inventory” fulfillment.

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Pros

  • Continually Improving Product
  • Trustworthy
  • Appreciates Incumbent Status
  • Respectful
Composite Score
6.3 /10
CX Score
6.4 /10

Ivanti Neurons for ITAM consolidates your IT asset data and lets you track, configure, optimize and strategically manage your assets through their full lifecycle. The solution's configurable design helps you define and follow your own workflows or implement out-of-the-box processes.

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Pros

  • Reliable
  • Performance Enhancing
  • Security Protects
  • Respectful

Cons

  • Under Delivered
  • Less Friendly Negotiation

Insufficient Data
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SolarWinds Service Desk is a cloud-based and AI-powered IT service management (ITSM) platform built to maximize productivity and accelerate resolution with lightning-fast time to value. With SolarWinds Service Desk you have one place to streamline and organize the tickets and requests that are coming in through different mediums, including email, phone calls, a customized Service Portal, and even the occasional (or extremely frequent) walk up.