What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Communications
Web & Desktop Conferencing
Call Management
Audio Transcription
Secure Access
Presence IM
Continuous UCC
Centralized Management Portal
Session Border Controller
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Ease of Data Integration
Breadth of Features
Zoom Workplace Reviews
S B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2023
ease to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
has anything to collaborate as a team
What is your favorite aspect of this product?
lots of easy ways to contact your teammember and collaborate on a project.
What do you dislike most about this product?
there's nothing I can think of
What recommendations would you give to someone considering this product?
I would recommend using this product, it will satisfy your needs!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Siddharth S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
zoom : better way to collaborate and meet
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
what differentiates zoom one from others is its crisp video conferencing capabilities and better audio quality.
What is your favorite aspect of this product?
my favourite aspect is the number of participants we can include for meets.
What do you dislike most about this product?
i dislike their poor security features which make users vulnerable of their data
What recommendations would you give to someone considering this product?
i strongly recommend this for startups and small scale companies.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Jeff B.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Feb 2023
Very suitable for our needs and always adding more
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It provides a solution that is compatible with a lot of integrated platforms
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
I would love more customization
What recommendations would you give to someone considering this product?
Explore some of the added features that are being added
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Inspires Innovation
Please tell us why you think this review should be flagged.
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