What is Zoom Workplace?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Communications
Web & Desktop Conferencing
Call Management
Audio Transcription
Secure Access
Presence IM
Continuous UCC
Centralized Management Portal
Session Border Controller
Third-Party Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Ease of Data Integration
Breadth of Features
Zoom Workplace Reviews
ANIKET K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Best Conferencing and Connectivity tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom One distinguishes itself by seamlessly integrating video conferencing, instant messaging, and collaboration tools into a unified platform
What is your favorite aspect of this product?
My favorite aspect of Zoom One is its intuitive interface and reliable video conferencing, providing a seamless platform for effective collaboration and communication.
What do you dislike most about this product?
While Zoom One excels in collaboration, the occasional variability in audio quality can be a drawback, impacting the overall user experience.
What recommendations would you give to someone considering this product?
i will recommend this to every remote companies
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Oct 2023
Great product
Likeliness to Recommend
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
Please tell us why you think this review should be flagged.
Srilekhya K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is great option
What is your favorite aspect of this product?
Zoom is very responsive
What do you dislike most about this product?
Not applicable
What recommendations would you give to someone considering this product?
Great option to video call
Pros
- Performance Enhancing
- Enables Productivity
- Over Delivered
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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