Zoho

Zoho Analytics

Composite Score

8.9 /10

CX Score

9.1 /10

63 Reviews Write a Review

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details

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Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Contract Negotiation

Latest Award, 2024

Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

0% Negative

6% Neutral

94% Positive

Pros

Respectful
Security Protects
Performance Enhancing
Trustworthy

Feature Ratings

Average 84

Dashboard

Pipeline Planning

Predictive Sales Forecasting

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Predictive Time-Series Reporting & Analytics

Territory Analytics and Management

Data Ingestion and Interoperability

Collaboration

Scenario Analysis

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Average 82

Ease of Data Integration

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.2

View Zoho Analytics in this category (opens in a new tab)

Zoho Analytics Reviews

Alyssa S.

Role: Sales Marketing
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Great option if you use other Zoho apps

Likeliness to Recommend

6 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics is cheaper than many of its competitors, especially the bigger analytics players like PowerBI and Tableau. Zoho is definitely not the most powerful option on the market, but if you’re integrating relatively few data sources then it gets the job done. The biggest differentiator for Zoho Analytics is the other Zoho apps (CRM, Sales IQ, Projects, etc) that integrate with Analytics, and if you get a Zoho One subscription the cost for all apps is relatively low, providing great value.

What is your favorite aspect of this product?

Pre-templated dashboard options are sleeker than many other analytics platforms on the market, and they’re relatively easy to set up.

What do you dislike most about this product?

Not as intuitive as other simple dashboard solutions like Google Data Studio and TapClicks. Definitely takes some upfront time figuring out how to set things up.

What recommendations would you give to someone considering this product?

Go with Zoho Analytics if you’re integrating with other Zoho apps. If you need to integrate a lot of third-party data, you might be better off going with another platform.

Pros

Respectful
Continually Improving Product
Trustworthy
Efficient Service

Mladen P.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Cloud BI reports and dashboard features

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics caters for small and large business. It can handle all popular data types.

What is your favorite aspect of this product?

Cloud solution moving parallel with the modern times we live in!

What do you dislike most about this product?

More improved location and gps reporting would be beneficial.

What recommendations would you give to someone considering this product?

From a small business owner, to a large corporate the Zoho analytics is a must! Any business can benefit by applying insight to their data. It has an affordable monthly subscription catering for all business types.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Inspires Innovation

Aakash S.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Best low cost analytics and reporting software

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

It is part of zoho ecosystem, thus it integrates well with all the zoho apps. Also, it has option for multiple other data integrations. The smart Zia tool helps to create great initial dashboards, which can be a good starting point. Zoho analytics also provides a great platform to write sql queries to create custom tables. Its auto data mapping functionality is great which shows you all the present tables with primary keys and foreign keys with a visual diagram.

What is your favorite aspect of this product?

Its very easy to learn this tool. It provides great ways to share your work within the organization as well as outside easily. You can also embed your charts on website using an iframe.

What do you dislike most about this product?

Limited customizability of charts in terms of its UI is by far the biggest drawback I came across. However, they do have multiple prebuild chart options.

What recommendations would you give to someone considering this product?

This product is best if you are already using zoho CRM and its ecosystem.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Zoho Analytics

What is Zoho Analytics?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Zoho Analytics Ratings

90 Likeliness to Recommend

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoho Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Zoho Analytics Reviews

Alyssa S.

Great option if you use other Zoho apps

Likeliness to Recommend

Pros

Mladen P.

Cloud BI reports and dashboard features

Likeliness to Recommend

Pros

Aakash S.

Best low cost analytics and reporting software

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Dashboard

Pipeline Planning

Predictive Sales Forecasting

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Predictive Time-Series Reporting & Analytics

Territory Analytics and Management

Data Ingestion and Interoperability

Collaboration

Scenario Analysis

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement