What is Wrike?

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

Company Details


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Awards & Recognition

Wrike won the following awards in the Product Management category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

93 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

3% Negative
1% Neutral
96% Positive

Pros

  • Generous Negotitation
  • Friendly Negotiation
  • Effective Service
  • Respectful

Feature Ratings

Average 86

Feature Management

89

Product Management

88

Release Planning

87

Social Collaboration

87

Backlog Management

87

Workflow Management

86

User Needs Management

85

ALM Integration

85

Visual Roadmap

85

Idea Management

83

Strategic Vision

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Breadth of Features

85

Quality of Features

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of Data Integration

84

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Customization

82

Vendor Support

80

Wrike Reviews

Kevin R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Wrike is a reliable project management tool

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

We use Wrike to manage our projects and make sure that no requests from outside the team are overlooked. Wrike was first implemented as a company-wide solution, but only the marketing department actually adopted and began using it.

What is your favorite aspect of this product?

If your team has a savvy user, Wrike is a fantastic resource. It can be a challenge to install and use the latest updates and tools. We thought that since we had an Enterprise account, a dedicated representative would be available to us throughout the duration of our agreement, but this is not the case. No follow-up was provided after such a high-level conversation, suggesting that Wrike may not have read the message.

What do you dislike most about this product?

New features in the system are terrible to use. You can't do anything useful if you don't keep up with the hundreds of changes. Despite my best efforts, I have been unable to access the Silver Certification course I registered for because the system muddled my login information.

What recommendations would you give to someone considering this product?

Wrike is definitely designed for large-scale project management and may be too complicated for our small group to use effectively. Wrike's adaptability means it's still a product I can confidently endorse. The features you require are probably there, and you may modify the interface and the processes to suit your specific needs.

Pros

  • Enables Productivity
  • Efficient Service
  • Client Friendly Policies
  • Helps Innovate

Jason A.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Wrike is incredible,robust and fast

Likeliness to Recommend

8 /10

What differentiates Wrike from other similar products?

It is efficient,reliable and user friendly unlike other products which guided us in selecting it

What is your favorite aspect of this product?

The fact that it offers customised package for marketing and that professional service groups,also the fact that it drives accountability when working with cross functional groups.

What do you dislike most about this product?

It can get really overwhelming for new users. It also lacks User Interface customisation. Its very expensive for small teams

What recommendations would you give to someone considering this product?

For experienced users wrike is incredibly fast and robust and when undertaking projects then it's easy track workflow,bring in stakeholders,perform project review,formalize deployment across channels and archive processes.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

David Antonio O.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Wrike is the best tool for project-based

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

Wrike has presented us with the best flowchart in the market, it is present in all the activities and we always have a channel open with the clients for recommendations and comments in case there are any last minute changes. Wrike has been essential to make our work easier and to be able to have a better graphical user interface.

What is your favorite aspect of this product?

Wrike has been 100/100 with us, it is the best tool we have acquired this year and it is indispensable in almost all work departments, especially digital marketing and sales. We were able to achieve the change in the request processes in the spreadsheets, synchronized with Excel and other similar programs that we have on our server. We were also able to deliver tasks as detailed as possible, lowering our workload to almost 0.

What do you dislike most about this product?

There is not much to highlight in this section with Wrike since almost everything is perfect, at least in my area, although sometimes the visits can present problems and it is complicated to modify them. If a delivery date and time is set they can also be complicated to modify and we don't advance fast enough in these projects.

What recommendations would you give to someone considering this product?

Wrike is for companies that bill clients on an hourly basis and has various hourly rates depending on the task being performed. It allows each employee to enter their own time and expense, and also allows their supervisor to see the time/expense entered before billing the client. The flexibility to enter time/rates on a desktop, laptop or cell phone is a nice feature. Customer service can take a while to respond at times, although they have been faster lately, so I think they are working to improve that.

Pros

  • Helps Innovate
  • Unique Features
  • Respectful
  • Altruistic

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