Workplace from Meta
8.3 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

86 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
91%
Conflict Resolution:
94%
Strategy & Innovation:
92%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

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0% Negative
2% Neutral
98% Positive

Pros

  • Trustworthy
  • Reliable
  • Saves Time
  • Efficient Service

Feature Ratings

Average 81

Video Conferencing

85

Instant Messaging

83

Audio Conferencing VoIP

82

Screen Share

82

Audio Conferencing Call in Bridge

81

Audio Controls

80

Keyboard Mouse Control

79

Facilitator Functions

79

Virtual Whiteboard

78

File Transfer

77

Application Share

77

Vendor Capability Ratings

Average 79

Business Value Created

82

Quality of Features

81

Ease of Implementation

81

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Breadth of Features

79

Ease of Data Integration

79

Ease of Customization

78

Vendor Support

77

Availability and Quality of Training

77

Usability and Intuitiveness

76

Workplace from Meta Reviews

Kasey K.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Helps improve productivity!

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

The video quality and user ability makes this product top notch.

What is your favorite aspect of this product?

I love the ability to add a large number of participants into the video conferences.

What do you dislike most about this product?

I have found that many people aren’t familiar with this product and I have had to walk them through how to use it. Once they are familiar, it is usually easy for them to grasp.

What recommendations would you give to someone considering this product?

This product is easy to use, efficient and highly reliable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Leah P.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Better communication.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Work good communication in the company, all departments are using this solution for so much variety it offers, we share activities in addition to showing them the information they want to be useful for all workers.

What is your favorite aspect of this product?

It can be used on any computer and on the mobile devices you want, with this software keeping us is very effective, with ease of use, sharing and receiving the desired information that is needed.

What do you dislike most about this product?

This platform is perfect for creating a dynamic environment and for everyone to create a link to make the workplace more interactive. There are no complaints whatsoever for Workplace by Facebook.

What recommendations would you give to someone considering this product?

Facebook Workplace has found a high-quality tool that provides us with a business communication facility, now sharing information among the company's workers has facilitated and streamlined the tasks to be carried out. Promotes teamwork, job aspirations in general.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vee L.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Great application for group work communications.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

With Workplace Facebook we have improved a lot, it is a solution for people who are part of the research department, our explorations are intended to try to locate amendments to housing problems and food production. The communication that the main directors have with the team is very good and practical.

What is your favorite aspect of this product?

It is nice you told the communication in real time. It is a somewhat complicated service that we formalize in a very simple way. Proportions for fast communications. This product can also be used to extract information or create collaboration. Platforms are quick to share kinds of ideas. Better interactions, has authorized to interact with countless of my colleagues with whom I have no official relationship. Easy to use and very flexible.

What do you dislike most about this product?

I am pleased to say that I have no complaints about this wonderful tool. Facebook Workplace is really an excellent product, it is very good and effectively fast in communication.

What recommendations would you give to someone considering this product?

This tool is useful for our team as it is large and we need to communicate regardless of the distance from your work as soon as possible. We consider this app to be great for speeding up communications between workers. It is superlative to work as a social group to achieve a goal, relationships are narrower with colleagues and clients.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing