
What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 92%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Trustworthy
- Reliable
- Saves Time
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
Audio Conferencing VoIP
Screen Share
Audio Conferencing Call in Bridge
Audio Controls
Keyboard Mouse Control
Facilitator Functions
Virtual Whiteboard
File Transfer
Application Share
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Ease of Customization
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Also Featured in...
Business Instant Messaging - Enterprise
Score 8.8
View Workplace from Meta in this category (opens in a new tab)
Business Instant Messaging - Midmarket
Score 8.8
View Workplace from Meta in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Workplace from Meta in this category (opens in a new tab)
Workplace from Meta Reviews
Kasey K.
- Role: Operations
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Jun 2021
Helps improve productivity!
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
The video quality and user ability makes this product top notch.
What is your favorite aspect of this product?
I love the ability to add a large number of participants into the video conferences.
What do you dislike most about this product?
I have found that many people aren’t familiar with this product and I have had to walk them through how to use it. Once they are familiar, it is usually easy for them to grasp.
What recommendations would you give to someone considering this product?
This product is easy to use, efficient and highly reliable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Leah P.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Better communication.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Work good communication in the company, all departments are using this solution for so much variety it offers, we share activities in addition to showing them the information they want to be useful for all workers.
What is your favorite aspect of this product?
It can be used on any computer and on the mobile devices you want, with this software keeping us is very effective, with ease of use, sharing and receiving the desired information that is needed.
What do you dislike most about this product?
This platform is perfect for creating a dynamic environment and for everyone to create a link to make the workplace more interactive. There are no complaints whatsoever for Workplace by Facebook.
What recommendations would you give to someone considering this product?
Facebook Workplace has found a high-quality tool that provides us with a business communication facility, now sharing information among the company's workers has facilitated and streamlined the tasks to be carried out. Promotes teamwork, job aspirations in general.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Vee L.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Great application for group work communications.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
With Workplace Facebook we have improved a lot, it is a solution for people who are part of the research department, our explorations are intended to try to locate amendments to housing problems and food production. The communication that the main directors have with the team is very good and practical.
What is your favorite aspect of this product?
It is nice you told the communication in real time. It is a somewhat complicated service that we formalize in a very simple way. Proportions for fast communications. This product can also be used to extract information or create collaboration. Platforms are quick to share kinds of ideas. Better interactions, has authorized to interact with countless of my colleagues with whom I have no official relationship. Easy to use and very flexible.
What do you dislike most about this product?
I am pleased to say that I have no complaints about this wonderful tool. Facebook Workplace is really an excellent product, it is very good and effectively fast in communication.
What recommendations would you give to someone considering this product?
This tool is useful for our team as it is large and we need to communicate regardless of the distance from your work as soon as possible. We consider this app to be great for speeding up communications between workers. It is superlative to work as a social group to achieve a goal, relationships are narrower with colleagues and clients.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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