What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Helps Innovate

Feature Ratings

Average 80

News Feed

86

Diversity and Inclusion

84

Chat Capabilities

84

Instant Messaging

84

Employee Directory

83

Live Video Capabilities

83

Home Page

83

Mobile App

83

Employee Engagement

82

Single Sign-On (SSO)

81

Discussion Forums

80

Vendor Capability Ratings

Average 79

Quality of Features

82

Usability and Intuitiveness

82

Ease of Implementation

81

Ease of IT Administration

81

Breadth of Features

81

Ease of Data Integration

79

Business Value Created

78

Ease of Customization

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Vendor Support

74

Workplace from Meta Reviews

Rashid Hassan C.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Wonderful organizational collaboration tool

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace from Meta has the most powerful and easy to use tools for engaging whole organization within moments and let the teams do their workings in more collaborative and engaging modes. Workplace from Meta covers the multiple uses needed by any organization like announcements, collaborative tools, chats, polls and surveys etc. The multi usage of Workplace from Meta clearly makes it different and leader among the other similar products.

What is your favorite aspect of this product?

The ease of providing important bulletin and announcements to the whole organization within a click is the best aspect of this product. There are multiple tools available for collaboration of teams which are very helpful too. Live broadcasting is one the great aspects available with Workplace from Meta.

What do you dislike most about this product?

Numerous emails for the unimportant updates.

What recommendations would you give to someone considering this product?

It is a great tool for bringing whole organization at one page and I would highly recommend it for mid to big level industries.

Pros

  • Caring
  • Respectful
  • Security Protects
  • Helps Innovate

Monica E.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Workplace takes collaboration to an higher level .

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

The ability to integrate with a cross-section of the most important software programs I use in the course of my day to activity in the workplace. This has enabled us reduce the gap between multiple workflow processes within my coy.

What is your favorite aspect of this product?

Workplace Groups. This enable us organize discussions around specific interests and goals . Thereby ensuring that every official company group on our Workplace account, provides informations around specific subject matters. As an example, we have data analytics groups and a company culture group on our Workplace and thus has meant that whenever I need to update myself on latest news around updated company work culture, I know where to visit.

What do you dislike most about this product?

Workplace gives me the quality I require off a company-wide collaboration tool. I have no reservations for now.

What recommendations would you give to someone considering this product?

For midsize and large organizations, I do not think there any better tools for real-time collaboration than

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joey L.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Familiar interface but not particularly innovative

Likeliness to Recommend

7 /10

What differentiates Workplace from Meta from other similar products?

The familiarity of the interface and clear, simple usability. The app on the phone is also smooth and responsive.

What is your favorite aspect of this product?

Its speed and smoothness.

What do you dislike most about this product?

The video calling has bugs and often doesn't work reliably.

What recommendations would you give to someone considering this product?

Ensure your team are familiar with the Facebook interface.

Pros

  • Efficient Service
  • Respectful
  • Transparent
  • Friendly Negotiation

Cons

  • Slower Product Innovation
  • Commodity Features
  • Inhibits Innovation

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