What is WordPress.com?
WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WordPress.com?
Pros
- Reliable
- Fair
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Creation
Content Storage
Content Campaign Management
Web Experience Management Integration
Content Curation / Library Controls
Content Optimization
Personalization/Audience Targeting
Editorial Workflow
Multi-Channel Distribution
Content Analytics
Advanced Video Management
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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WordPress.com Reviews
Ken J.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2021
Great product, difficult to master.
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
The amount of plugins that Wordpress offers make it very easy to customize your site in the way which is best for your business.
What is your favorite aspect of this product?
The ability to add as many features as you want to your website.
What do you dislike most about this product?
I dislike that plugins can be incompatible with each other and cause you to lose functionality on my site.
What recommendations would you give to someone considering this product?
I would recommend that a new user immerse themselves in whatever training you can get from the product vendors.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Cons
- Less Efficient Service
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Beaton M.
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted May 2021
Go where the community is
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
WordPress.com occupies a very a large chunk of CMS which means it has the largest community of users and consequently you will have greater chances of traffic and an audience than with any other platform
What is your favorite aspect of this product?
The WordPress reader which allows you to interact with content from all over the WordPress community which makes it easy to build an audience without having to only rely on the traditional strategies like sharing on social media
What do you dislike most about this product?
I feel the feautures are limited compared to when you use an open source self-hosted version of the product and although you may get the same customisations and the price on the updates is hostile to a simple blogger
What recommendations would you give to someone considering this product?
You can start up with the free plan which lets you do everything that you need expert that you wont be able to use a custom domain and if your needs a simply to have a home for your content you can have the blogger or personal which and then you can upgrade as you out grow the plans or pick upon features that you really require as you get credits towards your upgrade.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor Friendly Policies
- Less Fair
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Haradhan D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2021
Really grerat and smooth CMS
Likeliness to Recommend
What differentiates WordPress.com from other similar products?
Multiple products already used in this segment but wordpress.com is king of this segment wordpress provided best and number 1 quality experiance. Wordpress is easy to use and easy to impliment softower it's much more powerful them others and their cloud is so powerful.
What is your favorite aspect of this product?
All those premade plugin and also theams save much more working efforts .And easily make our powerful great website with wordpress. Also multiple guide video available on multiple plafrom when feel some issue just watch and solve those problems easily.For all those things wordpress is my favorite product.
What do you dislike most about this product?
Nothing i dislike about WordPress.com just because for their support team really helpful for us . When feel some technical unwanted issue they are always try to provided us best and really faster solution . It's one of the big reason i cannot dislike anything about this products.
What recommendations would you give to someone considering this product?
From my end always recomend wordpress to all those pepole who want to make their branding online and also want to provide any services like sale products or digital items you are most welcome to best and reliable platfrom. Just scale your online journey with wordpress. com it's easy fast and efficient.All those pepole working with any startups just use this products for make your website you can feel real enjoyble movments when you use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Please tell us why you think this review should be flagged.
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