Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Cindy L.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Excellent platform for virtual business meetings.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Assist me in holding more professional meetings and not limiting myself to the level of contact that my colleagues have. I can simply demonstrate the processes I use step by step, and they grasp what I show them. Cisco Webex Meetings enables you to record and share the areas that are important to later consult and show the members who were unable to attend. It is ideal to take a detection of all the highlights of a meeting through the transcript, and it is preferable to search for information in recordings between those already made.

What is your favorite aspect of this product?

Cisco Webex Meetings is one of the network video conferencing tools that has grown in popularity in recent years; it is one of the most important professional tools for making video calls to any user registered on the platform, as long as it has the ability to replicate information, send and receive files quickly, and with confidence that the data can be used. I appreciate Cisco Webex Meetings because it simplifies the organizing of our online meetings; I can organize meetings ahead of time and start them promptly utilizing screen sharing; and you can communicate with teams who utilize their messaging system and exchange records.

What do you dislike most about this product?

I honestly have no criticisms regarding this platform. Since I've been using this program, my experience with its implementation has been excellent; the meetings are secure in every manner, from start to end, and there have been no variations that have affected my work with work teams and customers.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings for its ease of use from any location or device; it is wonderful to schedule and start meetings online; it is wonderful to share and display all the information between the collaborators of the work teams; this makes the meetings extremely productive, and communications are progressing at an excellent level. Despite the fact that it takes a monthly expenditure, it is relatively accessible based on the needs of each company and customer, and it provides assistance that can reply swiftly to any queries.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Laoise R.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"A great tool for online meetings"

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

What makes this software unique is that it introduces a brand new method of producing and disseminating interactive content. Webex makes it simple to communicate with people all over the world with services like online meetings, video chats, and file sharing.

What is your favorite aspect of this product?

It has a lot of the same features as Microsoft's Teams and works just as well, so it's a terrific option. That's a really nice product that Cisco put out. There was no problem when I was online with hundreds of others sharing footage for a commercial picture shoot. When we tried calling in a crew to help, the line went dead. This is the thing I always reach for when I need to stay at the workplace late.

What do you dislike most about this product?

This program serves my needs and the needs of the majority of the businesses with which I am associated perfectly.

What recommendations would you give to someone considering this product?

Webex's user interface is intuitive, and it works nicely with other apps (like Outlook), thus I would recommend it. Webex's mobile app is excellent.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Susan K.

  • Role: Operations
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Fair price

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Automatic scheduling of events and reports. Desktop sharing is enabled. File and document sharing

What is your favorite aspect of this product?

Great for collaboration between users. Saves time and resources. It's highly effective through automatic scheduling and reporting

What do you dislike most about this product?

High bandwidth consumption.

What recommendations would you give to someone considering this product?

Great tool for virtual meetings between different offices.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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