Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Maddie p.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy meetings with webex meetings!

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It's messaging features is great addition and allows team members to share screen on the spot unlike other similar platforms.

What is your favorite aspect of this product?

It allows conducting virtual meeting. It allows for sharing content,making annotations, customizable presentation. It allows for quick and easy collaboration across the world.

What do you dislike most about this product?

None for now since it serves me right!

What recommendations would you give to someone considering this product?

It's well suited for making presentation to large audiences regardless to where they are located,so give it a try!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Helen M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy-to-use platform for online meetings.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex is the best product in terms of collaboration and presentation. Because of the current epidemic, I'm much more into video and audio conversations than I am in-person meetings. Being able to be seen and heard is critical for me to move the needle in closing new transactions, thus having a dependable online platform comes in handy. I've discovered that when contacting other platforms where I'm not the one directing the conversation, I encounter a lot more quality concerns that I may have overlooked while using webex.

What is your favorite aspect of this product?

Cisco Webex Meetings is one of the market's most dependable video conferencing solutions. When compared to other lower bandwidth solutions tested with Microsoft Teams, video conferencing exhibits less jitter. I enjoy being able to rapidly incorporate a call without the need for many plugins and with outstanding sound quality. Because there are so many platforms in this arena, I've always gotten clear and succinct coverage when using the Go-to meeting, whether I'm in the vehicle, at an airport, or at work.

What do you dislike most about this product?

There is nothing to dislike about this product; it is an excellent match for professional connections. The GUI interface is pretty straightforward. I occasionally have problems sending a link through my Personal Room rather than the link in the Outlook add-in. I'm not sure if this is a Webex or internal problem, but having consistent code rather than one that varies depending on how I set up the meeting might be difficult if I'm on the road and need my credentials quickly.

What recommendations would you give to someone considering this product?

There are currently numerous alternative solutions on the market, like as Zoom, Goto Meetings, and Teams, that provide the same services as Cisco for less money. If quality and stability are your major concerns, Cisco Webex is the best option. Webex is a fantastic collaboration tool, and while it requires a bit more front-end effort, its stability over time is superior to other similar programs in my opinion.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jeremy W.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

WebEx is a stable communication tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

If we need to include a remote participant or speaker in a live broadcast, or if we have a large audience watching a broadcast and need to disseminate audio and content, we use WebEx. It's a tool we periodically employ while working together with customers and other parties during content discussions, as well as during the production process.

What is your favorite aspect of this product?

WebEx is an excellent choice when a small group of individuals is working together on a project and needs to be able to communicate and share files over the internet. If the speaker doesn't have any way to engage with the listeners, WebEx is not the best choice for a presentation platform. It's not designed for that kind of use, so don't expect it to work properly.

What do you dislike most about this product?

There is not enough customization of certain aspects, which is a major flaw. There is not much room for fine-tuning the audio/video quality. We were unable to locate any native integration for a streaming switch.

What recommendations would you give to someone considering this product?

In my opinion, it scales pretty well. Since it is not particularly complicated, it is simple to roll out across a company, and expanding its use presents little difficulty. Today, when everyone is already well-versed in the use of online collaboration platforms, this is especially true; training time may be saved by focusing on the actual tasks at hand rather than on the underlying technology.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

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