Cisco Systems

Webex Meetings

Composite Score

8.9 /10

CX Score

9.1 /10

1149 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative

4% Neutral

93% Positive

Pros

Reliable
Helps Innovate
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Facilitator Functions

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Julie B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Our communication is perfect in every way

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is unique and special, it is much better than many other software on the market, because it is simple to configure and has more audio and video quality when communication is maintained, video conferencing is fast and there are no distortions, it is lighter than most software on the market and allows large numbers of colleagues and clients to join.

What is your favorite aspect of this product?

I like the platform, because it is very powerful when we do videoconferences, all the information that we want to make known to the people on the other side of the screen is received perfectly, it is not expensive, it is not difficult to use, the image quality and the audio are always stable.

What do you dislike most about this product?

If the internet is slow in the company, the image and audio quality is a bit clumsy, it is not Cisco's fault, it is the internet's fault, since no communication software works without the internet.

What recommendations would you give to someone considering this product?

If you want to do webinars and want the information you want to offer to reach the goal, you should know that Cisco Webex Meetings is the best option, the communication and integration of the personnel in video conferences is perfect and without comparisons.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sanyam J.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2021

All in One Meeting tool!

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It is device friendly and requires minimal installations at user side. Also number of devices can be added as many.

What is your favorite aspect of this product?

Quick meeting is one of the most liked feature. Users just have to click the link and they can directly join on the basis of permissions assigned.

What do you dislike most about this product?

The beep sound is irritating sometimes when anyone joins the meeting.

What recommendations would you give to someone considering this product?

This is a classic tool for new generations. You cna have as many users in the meeting. In other products there is a limit of 255 participants.

Pros

Reliable
Performance Enhancing
Enables Productivity
Effective Service

Ahemad S.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2021

Excellent easy Remote Access Tool.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings its an easy solution for easy and effective remote business meetings.

What is your favorite aspect of this product?

Easy documents access and the professional collaboration provided by the tool is nice.

What do you dislike most about this product?

Cisco Webex Meetings had nothing stressful, the tool was simple to configure.

What recommendations would you give to someone considering this product?

I like tool easy configuration which does not require any special IT knowledge to implement this remote collaboration software.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Webex Meetings Ratings

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Instant Messaging Real-time, text-based communication between two or more people

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Julie B.

Our communication is perfect in every way

Likeliness to Recommend

Pros

Sanyam J.

All in One Meeting tool!

Likeliness to Recommend

Pros

Ahemad S.

Excellent easy Remote Access Tool.

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom

Microsoft Teams

Google Meet

GoTo Meeting

Adobe Connect

TeamViewer

1
Since last award

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Facilitator Functions

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization