Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Maxwell W.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Best online meeting platform i have ever used.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

I like how user-friendly Webex Meetings is and how it works. It is one of the best application i have ever used to host meetings online with our clients. I like the fact that i can access it from a desktop or mobile phone and it is extremely easy and simple to get started with even for first-time users. It enables me to get connected with multiple people at a time and has the best video quality experience.

What is your favorite aspect of this product?

I like the fact that with Webex Meetings, i can set reminders to make a call. The main advantage of Webex Meetings is the simplicity and how convenient it is to be used across multiple platforms. We can connect with anyone by creating a meeting room and sending the link of the meeting. There is no need of meeting ID or password code, here only the host needs to let you in.

What do you dislike most about this product?

Least helpful thing about Webex Meetings is that unlike other meetings applications like Zoom, we cannot access to another system remotely. No one can access to our systems remotely.

What recommendations would you give to someone considering this product?

Webex Meetings is one of the best and easiest online meeting platform i have ever used.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Oluwanbe O.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great tool for meeting/conferencing

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Integration with existing CUCM/PABX

What is your favorite aspect of this product?

simplified implementation and usage

What do you dislike most about this product?

The cost of per user license

What recommendations would you give to someone considering this product?

Fantastic product but pricey

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Kathy S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Webex Meetings is phenominal

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex has a simple user interface. Users easily share their desktops, as well as documents or any application on the computer

What is your favorite aspect of this product?

Webex Meetings features personal rooms that users can customize, schedule meetings or leave open for ad hoc meetings

What do you dislike most about this product?

Webex chose Internet Explorer as their default browser. All other browser need to have settings changed before clicking on a link shared through the tool

What recommendations would you give to someone considering this product?

As collaboration requirements evolve, so does Cisco's utility which has made Cisco Webex a perfect solution for businesses of every size to conduct online meetings

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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