Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Mahesh H.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Webex makes the job easier.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings' high quality and top performance in meetings is what I love most about the software. Webex Meetings has a built-in setting that adjusts the video quality based on the speed of your internet connection, and that's what sets it apart from other tools.

What is your favorite aspect of this product?

What I like most about Webex Meetings is the software that works best for my team and I to work from home. It's easy to use and I have nothing but good things to say about the overall UI and user experience. The navigation is smooth and the features are easy to find and access. The home screen has buttons to start a new meeting and schedule a new meeting at the top, so there's no delay in starting your conference.

What do you dislike most about this product?

I've been quite pleased with the intuitiveness of Webex Meetings since I started using it two years ago. I have no problems or complaints.

What recommendations would you give to someone considering this product?

Product is great in every aspect, just prioritise your needs and go ahead.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cody D.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Perfect for the daily meetings of any company.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Working from home is enabled and facilitated. There are several options for making the interaction noteworthy. Presentations are more engaging when they use screen sharing. It has enabled us to conduct out training sessions more simply and quickly; it has also enabled us to carry out a big activity since it manages to reach a large number of people; and the picture and sound quality it manages is far superior to others. It is ideal for the company's many daily meetings.

What is your favorite aspect of this product?

Cisco Webex is a product that I enjoy using since it is a simple platform to use; at our firm, it has been useful for their training and follow-up because it allows for many kinds of registration and easy and rapid support. There aren't too many logins necessary. All you need is a meeting link and a single click to join the meeting. The app's video and audio quality are both superb. Meetings can accommodate an astounding number of attendees. The Android phone app is fairly reliable, and anyone with a smartphone may use it.

What do you dislike most about this product?

I wouldn't say I enjoy the Cisco Webex interface; it sometimes makes me feel out of date, and it can be rather onerous for the meeting organizer since, given the large number of options it provides for meetings, it tends to confuse the user when it comes to activating plugins for their meetings. One disadvantage might be the expense. When compared to competitors such as Zoom, the price may rise slightly. Purchasing in bulk, on the other hand, helps compensate for this scenario in medium and big organizations.

What recommendations would you give to someone considering this product?

I recommend it since it is a wonderful tool that is also reasonably priced. If you have a technological background, you will find Webex to be a very straightforward and useful application; nevertheless, owing to the various capabilities, it can be a bit tough for non-technical persons.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Uchenna K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

features disappoint

Likeliness to Recommend

6 /10

What differentiates Webex Meetings from other similar products?

Instant message and notification

What is your favorite aspect of this product?

I have none

What do you dislike most about this product?

Poor GUI Mouse control Audio VOIP

What recommendations would you give to someone considering this product?

If you think of the average, never go for webx

Pros

  • Altruistic
  • Client's Interest First
  • Transparent
  • Caring

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