Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Thomas H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Superb tool for conferences

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The functionality of the program is superb. Both my present and former employers have made use of this program. It's a useful tool for making video conferences easier to organize. This is also useful for inviting people to meetings without requiring them to install Webex on their end.

What is your favorite aspect of this product?

With the convenience of my computer or mobile phone, I can quickly and simply organize a virtual meeting. With the help of a plugin for Microsoft Outlook, I was able to swiftly incorporate the discussion board into my daily schedule. Webex is a great tool that I use frequently in my work.

What do you dislike most about this product?

It never hurts to negotiate a lower price. In addition, there have been occasions when my connection has been so shaky that I've had to exit and reenter the meeting. All of the services are fantastic, and even people who aren't very tech aware should have no trouble with them.

What recommendations would you give to someone considering this product?

I have the ability to convene gatherings of numerous individuals operating in different places all over the world. The meetings go much more smoothly now that I can share my screen with everyone. This software is facilitating my communication with a vendor executive in the EMEA area. High-definition video and crystal-clear sound are only the beginning of what makes Webex such a pleasure to use.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Roberta G.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Cheap and outright free way to communicate

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings is easy to use. This is critical for many businesses making the transition to online conference calls as it reduces the number of headaches the business will face. This is all thanks to the excellent interface the platform developers have put together

What is your favorite aspect of this product?

It is easy and quick to change presenters, create whiteboards and pass keyboard and mose control. The meeting invitation is a link that quickly takes participants directly to the meeting

What do you dislike most about this product?

A big part of online event is the ability for people to comment and message each other in a live chat. However, i would like the ability to delete inappropriate comments on the fly

What recommendations would you give to someone considering this product?

There is no reason not to give it a try. In fact you might find it a very welcome addition to your cloud collaboration landscape because you will get all the flexibility and agility that is typically associated with the cloud

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aparna S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Great professional meeting software

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex meetings can host many attendees simultaneously without any drop in the overall performance and I think this is what that differentiates Webex from other similar players

What is your favorite aspect of this product?

My favorite aspect is whiteboarding with Webex. Also, collaborating with my peers is very much straightforward and simple

What do you dislike most about this product?

I do not have any major dislike with Webex

What recommendations would you give to someone considering this product?

For businesses looking to host meetings or online events with a high number of attendees must definitely consider this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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