Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Laura J. C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Optimal use for conferences and meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Setup for this app is a breeze on both our system and mobile devices. Scheduling events like trainings, interviews, and meetings is a breeze. Huge numbers of viewers can tune in at once with no hiccups. In addition, it is possible to join the conference call through a web browser, so we may just send the link to do so.

What is your favorite aspect of this product?

Webex has been reliable, user-friendly, and simple to incorporate with our other software. We use it frequently across a wide range of devices, and we've never had a dropped call or a drop in quality. We can all benefit greatly from the hands-on approach to meetings by simply raising our hands when we have a question and then giving a thumbs-up after our issue has been answered.

What do you dislike most about this product?

It does require some training to get up and running, and we typically have to bring in a specialist to help with the facilitation. Frequent users know their way around it, but infrequent ones often require some guidance.

What recommendations would you give to someone considering this product?

This allows us to permanently incorporate an alternative for all of our meeting rooms, make it easier for our remote workers, and plan meetings more closely together. From a safety standpoint, we can issue a secret code to our listeners, and then only the people we want to hear from will join the call.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Saves Time
  • Friendly Negotiation

Shivali M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

User friendly

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

User friendly, easy to use and quality of features (audio and video calls)

What is your favorite aspect of this product?

Audio/video calls

What do you dislike most about this product?

Nothing, as everything is perfect!

What recommendations would you give to someone considering this product?

Please go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Lindsey S.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Top-tier Business communication tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meet's user interface is intuitive, and it offers safer end-to-end meetings than competing services. The included ML and AI can save up time for users by completing previously manual chores. The noise reduction function does a fantastic job of canceling out annoying background noises.

What is your favorite aspect of this product?

Webex is one of the most popular web-based applications for business communication and is also being used by the educational system. In the academic setting, this is the preferred method of contact and meeting planning. The ease of use and portability of this gadget are its primary selling points. This may be used in many types of television as well.

What do you dislike most about this product?

A common complaint about Webex is that it has an outdated user interface and general design. The same design has been used for some time, which may be the major drawback of this program. Some audio and visual difficulties have been reported from within the app as well.

What recommendations would you give to someone considering this product?

One of the most prevalent issues it helps with is improving how employees in different departments work together. These days, this is one of the most in-demand methods of communication in both academic settings and businesses. The difficulty of working together visually and aurally is also eased by this.

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Saves Time

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