What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Audio Controls
Screen Share
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
File Transfer
Application Share
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Laura J. C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2022
Optimal use for conferences and meetings
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Setup for this app is a breeze on both our system and mobile devices. Scheduling events like trainings, interviews, and meetings is a breeze. Huge numbers of viewers can tune in at once with no hiccups. In addition, it is possible to join the conference call through a web browser, so we may just send the link to do so.
What is your favorite aspect of this product?
Webex has been reliable, user-friendly, and simple to incorporate with our other software. We use it frequently across a wide range of devices, and we've never had a dropped call or a drop in quality. We can all benefit greatly from the hands-on approach to meetings by simply raising our hands when we have a question and then giving a thumbs-up after our issue has been answered.
What do you dislike most about this product?
It does require some training to get up and running, and we typically have to bring in a specialist to help with the facilitation. Frequent users know their way around it, but infrequent ones often require some guidance.
What recommendations would you give to someone considering this product?
This allows us to permanently incorporate an alternative for all of our meeting rooms, make it easier for our remote workers, and plan meetings more closely together. From a safety standpoint, we can issue a secret code to our listeners, and then only the people we want to hear from will join the call.
Pros
- Continually Improving Product
- Enables Productivity
- Saves Time
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Shivali M.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2022
User friendly
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
User friendly, easy to use and quality of features (audio and video calls)
What is your favorite aspect of this product?
Audio/video calls
What do you dislike most about this product?
Nothing, as everything is perfect!
What recommendations would you give to someone considering this product?
Please go for it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Lindsey S.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Sep 2022
Top-tier Business communication tool
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meet's user interface is intuitive, and it offers safer end-to-end meetings than competing services. The included ML and AI can save up time for users by completing previously manual chores. The noise reduction function does a fantastic job of canceling out annoying background noises.
What is your favorite aspect of this product?
Webex is one of the most popular web-based applications for business communication and is also being used by the educational system. In the academic setting, this is the preferred method of contact and meeting planning. The ease of use and portability of this gadget are its primary selling points. This may be used in many types of television as well.
What do you dislike most about this product?
A common complaint about Webex is that it has an outdated user interface and general design. The same design has been used for some time, which may be the major drawback of this program. Some audio and visual difficulties have been reported from within the app as well.
What recommendations would you give to someone considering this product?
One of the most prevalent issues it helps with is improving how employees in different departments work together. These days, this is one of the most in-demand methods of communication in both academic settings and businesses. The difficulty of working together visually and aurally is also eased by this.
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
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