Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Kanhaiyalal C.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex meeting helps a lot when troubleshooting issues with Cisco TAC as they primarily use Cisco Webex.

What is your favorite aspect of this product?

Cisco Webex video conferencing experience is very good.

What do you dislike most about this product?

Cisco Webex windows application is a bit laggy and it works well in browser compared to the application.

What recommendations would you give to someone considering this product?

If you have a network team working in operation for enterprise networks, then Webex is a must have, as Cisco only uses Webex for Video calls and conferencing.

Pros

  • Enables Productivity
  • Effective Service
  • Caring
  • Respectful

Sanjeev K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use and video quality is really good

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Video and audio quality and very easy to use

What is your favorite aspect of this product?

Video quality

What do you dislike most about this product?

Nothing i can think of

What recommendations would you give to someone considering this product?

Very helpful product for screen sharing, audio and video quality is really good

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Pablo A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Webex makes our conferences more interactive

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

We use this tool for our online conferences and workshops and we have found it to be perfect, as it helps us to create much more interactive and participative conferences, so our audience is much more connected with the workshops and with all the information we are providing. It has tools like live chat that allows us to create feedback between us and the participants.

What is your favorite aspect of this product?

It allows us to create polls and questions to the audience while the conference is taking place, so we can know the interests and doubts of the participants. I also like that it eliminates any external noise that exists, both from the speaker and the participants, so it eliminates any kind of distraction.

What do you dislike most about this product?

Although it is a very useful software for us, the truth is that a high quality internet is needed for the meeting to run smoothly, so if you have a low or medium speed internet, it is better to use other options. Sometimes the translator can be delayed, making communication difficult between participants of other languages.

What recommendations would you give to someone considering this product?

If you have a stable internet, you can be sure that your meetings, workshops and conferences will be much more interactive with the quality that the participants are expecting. It is a very useful software for us, as our online conferences have increased as well as the number of participants, thanks to the change to the best software.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

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