VNC Connect Logo
VNC Connect Logo
RealVNC Ltd

VNC Connect

Composite Score
8.0 /10
CX Score
8.3 /10
Category
VNC Connect
8.0 /10

What is VNC Connect?

VNC Connect is a secure remote access software that securely accesses and manages any device, from anywhere. With high-quality remote access, VNC Connect allows you to securely access and operate your devices with a connection so responsive it feels like you’re sitting right in front of them. VNC Connect is fully configurable out of the box. Granular control over your setup means you can customize it to meet your specific needs and use cases.

Company Details


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Awards & Recognition

VNC Connect won the following awards in the Remote Support category

VNC Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on VNC Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

90 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VNC Connect?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Feature Ratings

Average 84

Remote Control

91

Remote Support

89

Role-Based Access Controls

86

Intelligence Reports

84

Attended and Unattended Remote Access

82

Audit Management

82

Web & Desktop Conferencing

82

Augmented Reality Remote Assistance

80

Real User Monitoring

75

Discovery

71

Vendor Capability Ratings

Average 81

Breadth of Features

86

Ease of Implementation

84

Ease of IT Administration

84

Ease of Data Integration

84

Vendor Support

83

Business Value Created

82

Quality of Features

82

Usability and Intuitiveness

80

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

73

Ease of Customization

73

VNC Connect Reviews

Gaurav S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Good product need to improve

Likeliness to Recommend

8 /10

What differentiates VNC Connect from other similar products?

It has only one differentiating factor that is it supports cross platforms easily.

What is your favorite aspect of this product?

File transfer and chat is good feature I like that .

What do you dislike most about this product?

It's setup is really complex and comparatively performance is not good.

What recommendations would you give to someone considering this product?

Check if it's aligns with you requirements or not also try to ask for demo before purchasing

Pros

  • Continually Improving Product
  • Friendly Negotiation
  • Reliable
  • Trustworthy

Cons

  • Inhibits Innovation
  • Commodity Features
  • Under Delivered

Victor A.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Simple and good at remote management

Likeliness to Recommend

10 /10

What differentiates VNC Connect from other similar products?

Very easy to connect and graphics very smooth during the connectivity.

What is your favorite aspect of this product?

This platform is quick connecting to other computers to perform a task remotely.

What do you dislike most about this product?

Sometimes there is a lag but it is probably more on the internet.

What recommendations would you give to someone considering this product?

I think it is great to go onto my computer and do quick tasks. You can perform computer updates when not in the office.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew C.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Excellent program for remote access

Likeliness to Recommend

8 /10

What differentiates VNC Connect from other similar products?

In order to assist our customers with software installation and ongoing maintenance, we make use of Real VNC. The genuine VNC is very solid. Another fantastic benefit is that the connection will persist during a reboot of the remote machine.

What is your favorite aspect of this product?

VNC's service consists of the ability to establish connections to distant host machines automatically. It's a significant plus that it works quickly, is straightforward for the end user, and is trustworthy.

What do you dislike most about this product?

It took some digging, but I eventually located older server software versions. Although it is preferred that the software be used on up-to-date computers, this is not always possible.

What recommendations would you give to someone considering this product?

It's user- and admin-friendly and can be set up quickly. This program is designed for regular people, not experts. This is a great tool to utilize in a lab setting to learn about the parts and communications involved in remote access if you've never used one before.

Pros

  • Reliable
  • Efficient Service
  • Security Protects
  • Helps Innovate

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