Veritas

Backup Exec

Composite Score

8.0 /10

CX Score

8.3 /10

54 Reviews Write a Review

Claim Software

What is Backup Exec?

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.

Company Details

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Awards & Recognition

Backup Exec won the following awards in the Email Backup category

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0 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Service Experience

2023

0 Top Rated Capabilities

3 Top Rated Features

2023

3 Top Rated Capabilities

4 Top Rated Features

2022

Backup Exec Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backup Exec.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backup Exec?

2% Negative

5% Neutral

93% Positive

Pros

Trustworthy
Client Friendly Policies
Reliable
Fair

Feature Ratings

Average 83

Media Support

Full System Backup Restore

Compliance

Information Store Backup Restore

Backup Archiving

Security

Granular Restore

Mailbox Backup Restore

Support for Backup Types

Permissions Awareness

Transaction Log Backup Restore

Vendor Capability Ratings

Average 80

Ease of Implementation

Business Value Created

Breadth of Features

Vendor Support

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Also Featured in...

Backup and Availability

Score 8.3

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Backup Exec Downloads

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Backup Exec Reviews

Muthige M.

Role: Finance
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

A Great Email Backup and Recovery Software

Likeliness to Recommend

9 /10

What differentiates Backup Exec from other similar products?

Backup Exec makes both email backup and recovery easy. With this software, we no longer worry about data loss.

What is your favorite aspect of this product?

The software is cost effective and offers some of the best features for email data backup and recovery. I like that recovery is easy. Just a few clicks and you're done I like that using Backup Exec is straightforward. The software comes with ample storage and is scalable as well.

What do you dislike most about this product?

So far no particular bad experiences. The software has always been great.

What recommendations would you give to someone considering this product?

I recommend Backup Exec for its effectiveness when it comes to email backup and recovery. The fact that it's affordable makes it even better.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Effective Service

Simone V.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2021

Great price, great implementation.

Likeliness to Recommend

7 /10

What differentiates Backup Exec from other similar products?

Easy to use and to implement

What is your favorite aspect of this product?

Graphic user interface

What do you dislike most about this product?

The knowledge base and the error log, are unreadable.

What recommendations would you give to someone considering this product?

Great for small or medium size company

Pros

Transparent
Trustworthy
Efficient Service
Effective Service

Cons

Commodity Features
Less Generous
Inhibits Innovation

Bradley F.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2021

Good product but missing features.

Likeliness to Recommend

9 /10

What differentiates Backup Exec from other similar products?

Backup exec can also support other platforms but as a client server only. Media Server of Backup Exec should only reside/installed into a Windows Server. While other solutions, the media and master server can be installed both on windows and non-windows server.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Missing features

What recommendations would you give to someone considering this product?

Ease of implementation.

Pros

Efficient Service
Saves Time
Altruistic
Over Delivered

Backup Exec

What is Backup Exec?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2021 Emotional Footprint Champion

2020 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

Backup Exec Ratings

84 Likeliness to Recommend

94 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Backup Exec?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Media Support Support for backup to various backup media formats, including disk, Cloud, optical drives, and tape etc.

Full System Backup Restore The backup of the full email system and all of its servers, including the operating system.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Information Store Backup Restore Ability to backup and restore only the Information Store (full contents of all mailboxes) of an email server, common with MS Exchange Server.

Backup Archiving Ability to conduct archive backups for long-term storage.

Security The software provides appropriate data and access security for the message store, individual mailboxes and messages.

Granular Restore The ability to restore individual email messages, message threads, or messages within a specified date range.

Mailbox Backup Restore The backup and restore of individual mailboxes without having to restore an entire email server to extract a single mailbox.

Support for Backup Types Support for Full, Incremental (change since last incremental backup) & Differential (change since last full backup) backup types.

Permissions Awareness The backup software having awareness of mailbox permissions, rules, and delegates, and the ability to backup and restore associated permissions.

Transaction Log Backup Restore Ability to backup and restore the transaction log (which can be “replayed” in order to rebuild an email Information Store) of an MS Exchange email server.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Backup and Availability

Backup Exec Downloads

NEW_V1001_GA_ENT_DS_Backup-Exec_EN

be-21-top-reasons-to-renew

V1399_GA_ENT_SB_Backup-Exec_Lenovo_CoBranded

Backup Exec Reviews

Muthige M.

A Great Email Backup and Recovery Software

Likeliness to Recommend

Pros

Simone V.

Great price, great implementation.

Likeliness to Recommend

Pros

Cons

Bradley F.

Good product but missing features.

Likeliness to Recommend

Pros

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Feature Ratings

Media Support

Full System Backup Restore

Compliance

Information Store Backup Restore

Backup Archiving

Security

Granular Restore

Mailbox Backup Restore

Support for Backup Types

Permissions Awareness

Transaction Log Backup Restore

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Vendor Support

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization