In Partnership With SelectHub
Software Claimed
What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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UKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on UKG Pro.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Acts with Integrity
- Respectful
- Security Protects
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Benefits Calculation
Self Service Portal
HR Systems Interface
Compensation Management
Tax Form Preparation
Taxation Deduction
Time and Attendance
Retirement Plan Tracking
Vacation and Leave Tracking
Accounting Systems Interface
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Customization
Also Featured in...
Human Capital Management - Enterprise
Score 8.3
View UKG Pro in this category (opens in a new tab)
Workforce Management - Enterprise
Score 8.1
View UKG Pro in this category (opens in a new tab)
Talent Management
Score 7.9
View UKG Pro in this category (opens in a new tab)
Benefits Administration
Score 7.4
View UKG Pro in this category (opens in a new tab)
UKG Pro Reviews
Julie E.
- Role: Finance
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2021
Top Performance
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Training and always looking to the future for compliance udpates.
What is your favorite aspect of this product?
Reliable system
What do you dislike most about this product?
At times the response from support on time sensitive issues.
What recommendations would you give to someone considering this product?
If you need a consultant to implement go by UKG recommendation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Theresa G.
- Role: Human Resources
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
great product for the modules we have purchased
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
we previously had Ultimate and the transition would have meant more work than what was necessary
What is your favorite aspect of this product?
the reporting
What do you dislike most about this product?
the different modules that cost more money
What recommendations would you give to someone considering this product?
ensure you ask about the cost about each module you want to consider purchasing
Pros
- Helps Innovate
- Inspires Innovation
- Fair
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
KARIE G.
- Role: Human Resources
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Apr 2021
Big Fan of UKG, always available and ready to help
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG is always innovating and making things bigger and better but you are still treated as a big fish even if you are one of the smaller fish in the pond. Our support team is the best, always quick to respond when needed. Business intelligence team is absolutely the best always able to assit in even the smallest reporting question and changes.
What is your favorite aspect of this product?
The entire package is great!! They all work so well together from Recruiting, Onboarding, Time Keeping, Payroll Processing and Reporting.
What do you dislike most about this product?
Slow turn around on new interfaces with vendors but not UKG's fault. We all make vendor changes in the last 3 months of the year during open enrollment so not really UKG's fault that it takes a little longer at that time of year.
What recommendations would you give to someone considering this product?
Implementation is key!!! Make sure you understand the questions being asked by UKG and you will so happy with the end product. I have done two implementation with UKG and both were very successful because of the implementation team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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