Teamwork.com Customer Reviews 2024

Teamwork.com

Composite Score

9.0 /10

CX Score

9.3 /10

175 Reviews Write a Review

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What is Teamwork.com?

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably.

Company Details

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Awards & Recognition

Teamwork.com won the following awards in the Project Management - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

14 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

16 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation

2023

8 Top Rated Capabilities

15 Top Rated Features

2022

Teamwork.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Teamwork.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Teamwork.com?

2% Negative

3% Neutral

95% Positive

Pros

Efficient Service
Respectful
Security Protects
Caring

Feature Ratings

Average 86

Collaboration

Workflow Management

Document Management

Project Invoicing and Accounting Integration

Resource Management

Planning and Scheduling

Calendar Integration

Time & Expense Tracking

Quote to Project Conversion

Retainer Management

Budget Management

Vendor Capability Ratings

Average 85

Ease of Implementation

Breadth of Features

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Teamwork.com Reviews

Gajendra S.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Robust Gantt charts and reporting capabilities

Likeliness to Recommend

10 /10

What differentiates Teamwork.com from other similar products?

Tools like issue and workflow management, Gantt charts, and customized reporting mean this tool can handle even relatively complex project requirements. There's also strong integration with other services.

What is your favorite aspect of this product?

Basic time-tracking is built in, and although it doesn't replace a dedicated tracking tool, there are enough features included to make it useful.

What do you dislike most about this product?

The interface is functional, and while it could do with a bit of a visual refresh, it works well and offers the best task management, interactive boards and spreadsheets.

What recommendations would you give to someone considering this product?

Teamwork offers a strong reporting suite to let you go as wide or deep as required when managing your projects. Working with clients is handled well, with email integration and the ability to share individual tasks.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Giordano de Jesus G.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Teamwork is very agile to work with

Likeliness to Recommend

9 /10

What differentiates Teamwork.com from other similar products?

We create projects, templates and tasks for our employees to allocate their time, use giant charts to track project progress and make sure we meet deadlines, notebooks to manage projects between team members, and messages to track file locations. In Dropbox, you are billed for submitted projects, which we use to manage project tasks.

What is your favorite aspect of this product?

The ability for employees to track their time with check-ins and check-outs for the day, as well as tracking time for specific tasks for billing purposes, is excellent. This calendar is great for tracking company vacations, terminated employees, and project deadlines. The project templates are a big plus so we don't have to recreate projects from scratch.

What do you dislike most about this product?

When I open smaller windows, such as choosing who will receive message notifications, the bottom half of the window is usually below the screen cutout, so I have to manually move it up each time to get to the refresh button. Having trouble copying a task template from one of our template projects.

What recommendations would you give to someone considering this product?

Teamwork is ideal for teams that need flexible tools to support a variety of projects. Since it supports Kanban, it is very easy to visualize work to be done and work in progress. The Gantt chart support is nice and useful to see how the team is doing when work is done within a given time frame. Teamwork is not a good option for companies with many projects going on at the same time, because Teamwork structures its billing based on many active projects.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Unique Features

Sanjeet K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Easy to use and helpful.

Likeliness to Recommend

10 /10

What differentiates Teamwork.com from other similar products?

Time tracking and expenses management.

What is your favorite aspect of this product?

Expenses management

What do you dislike most about this product?

Support and help

What recommendations would you give to someone considering this product?

It is good for time tracking and expenses management.

Pros

Enables Productivity
Trustworthy
Unique Features
Saves Time

Teamwork.com

What is Teamwork.com?

Company Details

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Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Teamwork.com Ratings

88 Likeliness to Recommend

97 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Teamwork.com?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Project Invoicing and Accounting Integration Create invoice that automatically syncs into accounting software to simplify the billing and invoicing process.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Calendar Integration Syncs calendar objects within the integrated email service, which captures the time within the work object.

Time & Expense Tracking Ability to track time for planning and estimating

Quote to Project Conversion Converts won quotes into pre-planned projects using project templates.

Retainer Management Manage the ongoing and recurring work you do for clients, including tasks and billing.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Teamwork.com Reviews

Gajendra S.

Robust Gantt charts and reporting capabilities

Likeliness to Recommend

Pros

Giordano de Jesus G.

Teamwork is very agile to work with

Likeliness to Recommend

Pros

Sanjeet K.

Easy to use and helpful.

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Workflow Management

Document Management

Project Invoicing and Accounting Integration

Resource Management

Planning and Scheduling

Calendar Integration

Time & Expense Tracking

Quote to Project Conversion

Retainer Management

Budget Management

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support