In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Project Portfolio Management
Timesheet Management
Lifecycle Management
Resource Planning
Analytics and Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Tammy G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
The best alternative to Excel out there
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
When linked files are formed, when one file is edited and saved, other files immediately store the updated information when you refresh the screen. This is a great feature of smart sheet. Additionally, we may interact (text) with our colleagues depending on row item revisions, as well as the options for which columns to include in the reports we make.
What is your favorite aspect of this product?
Using Smartsheet, you may remain organized at all times. It's a fantastic tool for keeping you on track. If necessary, you're able to operate in a team and meet tight deadlines. The ability to immediately attach documents/files to Smartsheet line items is a big plus for me. It's a huge time-saver when it comes to document review and collaboration.
What do you dislike most about this product?
Smartsheet's layouts and formats can be somewhat convoluted at times. It takes some time to get used to, but once you do, it's a terrific way to remain on top of your to-do list.
What recommendations would you give to someone considering this product?
It is significantly easier to collaborate with external parties using Smartsheet than it is to collaborate with inside corporate parties using a Google docs + Box account. Using this tool, you may outline a project, assign tasks, and gather documentation for it. You can also upload documents, provide comments, and collaborate on them with others.
Pros
- Helps Innovate
- Effective Service
- Respectful
- Acts with Integrity
Please tell us why you think this review should be flagged.
Jamie H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Smartsheet helps project managers get more done
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
We started using SmartSheet to help our engineer with project planning and product ordering. The success of this implementation led us to implement it in other parts of the company. It has greatly improved our capability to monitor tasks and allocate resources.
What is your favorite aspect of this product?
Smartsheet's primary features include project planning and tracking, automation, and reporting, and its user interface is extremely adaptable and graphic. Smartsheet's project management capabilities are robust, enabling teams to accomplish a broad variety of tasks and getting rid of mundane routines.
What do you dislike most about this product?
I wish it could keep table-based drop-down menus updated automatically. Smartsheet does not do automatic backups, and data entry on forms has various restrictions.
What recommendations would you give to someone considering this product?
As the most cutting-edge platform for cross-departmental cooperation, Smarsheet has revolutionized the way businesses operate. Teams may handle a wide variety of tasks and still keep the firm running smoothly. Smartsheet's Gantt charts, file-sharing, and automation capabilities let teams move projects along efficiently and hold individuals responsible for their contributions.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Claire A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
We use Smartsheets to manage workflow
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheets is used company-wide for safe file sharing and workflow management. Everyone is immediately brought up to speed, and we are able to track who made what modifications, when they were done, and provide supporting evidence in the form of documents.
What is your favorite aspect of this product?
If you need to exchange sensitive information often across offices, this is a far more efficient alternative than sending encrypted emails. This is an excellent method for submitting requests and keeping track of approvals from several layers of management.
What do you dislike most about this product?
When a system is already in place, making adjustments or updates might be difficult because of the need to modify every occurrence of that adjustment or update. With 20 centers, we frequently need to make a dozen or more copies of every change.
What recommendations would you give to someone considering this product?
It makes sense to be able to communicate with others who are using the same application. When dashboards are set up, all the information that is regularly accessed may be easily accessed. The ability to have numerous tabs open in Smartsheet at once is quite useful. However, this isn't an option in every software.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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