In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Smartsheet Reviews
Elvis K.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2022
Fantastic product for project/portfolio management
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
In our organization, we use Smartsheet to manage our daily activities and i like how it allows us to collaborate efficiently. It has made our work more easier and effective by allowing us to collaborate easily and efficiently on projects and tasks. It allows me and my team to collaborate effortlessly on projects. I like the ability to track time spent on every project.
What is your favorite aspect of this product?
One of the things I like most about Smartsheet is its usability, simplicity and functionality. It does not require any training to get started with. It allows us to track time spent on every project, create and assign new tasks and engage with customers. Our team really enjoy using this product and it has brought a very huge impact in our company.
What do you dislike most about this product?
There is nothing to dislike about Smartsheet. In fact, it is the best software for task and project management and also time tracking.
What recommendations would you give to someone considering this product?
I highly recommend Smartsheet for project and portfolio management. To all companies, both small and large, Smartsheet is the real deal software for project and portfolio management.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Rebecca K.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Jan 2022
The G.O.A.T for project and portfolio management.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is a smart and powerful platform for project and portfolio management. It is a multipurpose program that allows us to manage everything under one roof. I like how it allows us to monitor the progress of our projects with ease. I like the ability to have sheets, dashboard and reports and being able to talk to one another and update in real time.
What is your favorite aspect of this product?
I like the ability to have everyone collaborate in one place to have these items talk to each other. The capability and ease of use that Smartsheet provides can truly help someone who is not fully efficient in Excel, reporting etc. The application has a very intuitive and friendly interface that makes it easy to learn and get started even for new beginners.
What do you dislike most about this product?
Sometimes, working with excel daily, some minor features does not translate seamlessly from one program to another. Apart from that I have nothing else to mention as a dislike about it.
What recommendations would you give to someone considering this product?
Smartsheet is a smart, solid and amazing platform for project and portfolio management. I recommend it.
Pros
- Helps Innovate
- Performance Enhancing
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Ahmad S.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
Good platform to empower teams to plan work
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
I can plan strategies for me and my team simple and flexible views to better organize your work Easily switch views from grid to lists and this is for you and all the team
What is your favorite aspect of this product?
I can organize my all work and teamwork make new files and plans and set very organized reminders they have easy to use a template that makes you work very fast and easily
What do you dislike most about this product?
So far it's amazing but it needs a bit of time to get used to it everything is working fine and smoothly it can be better by offering more free plans for the startups
What recommendations would you give to someone considering this product?
Smart sheet is good for your team, You can plan and organize tasks for your team It's good and there are better products in the market but you can start with it
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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