What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Bhawna A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
"Amazing Communication application"
Likeliness to Recommend
What differentiates Slack from other similar products?
Easy to use interface. Instant messaging To do list creation Integration with other applications
What is your favorite aspect of this product?
Almost device friendly Easy File sharing Easy group creation Easy virtual I'd creation
What do you dislike most about this product?
Nothing as such, Sometimes takes little bit more time than expected to share large files.
What recommendations would you give to someone considering this product?
Highly recommended communication application to all the organisations.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Kara D.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2022
Slack makes communication efficient!
Likeliness to Recommend
What differentiates Slack from other similar products?
It invited there to be both informal and formal communication to flow efficiently.
What is your favorite aspect of this product?
How quick and easy it is to communicate with co-workers.
What do you dislike most about this product?
Notifications don't always come through every once in a while, but nothing else other than that.
What recommendations would you give to someone considering this product?
Go for it! Primarily if you work remotely!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mayank A.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Slack is easy use with interactive interface
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack has some unique features like integration of the Ticket management tools like Jira can be possible with slack
What is your favorite aspect of this product?
In Slack, each message can become a thread and we can use it as reminders
What do you dislike most about this product?
The most disliked feature in slack is that the chat automatically deletes after some period of span
What recommendations would you give to someone considering this product?
Highly recommended for IT professionals to use slack as an over-chatting medium
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
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