Siteimprove Logo
Siteimprove Logo
Siteimprove

Siteimprove

Composite Score
7.8 /10
CX Score
8.3 /10
Siteimprove
7.8 /10

What is Siteimprove?

Meet Siteimprove is a performance platform designed to give every member of your team what they need to optimize reach, reputation, revenue, and returns — all from one place. Siteimprove is a SaaS solution that helps organizations achieve their digital potential by empowering teams with actionable insights to deliver a superior website experience and drive growth.

Company Details


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Siteimprove Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Siteimprove?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Audience Segmentation

89

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

85

Data Visualization

85

Customer Journey Modelling

85

Search Engine Optimization

83

Social Media Analytics

82

Customer Value Analysis

81

Device and Browser Analytics

77

API Framework

75

Vendor Capability Ratings

Average 84

Ease of IT Administration

92

Ease of Implementation

90

Availability and Quality of Training

86

Breadth of Features

86

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Quality of Features

85

Business Value Created

85

Ease of Customization

84

Vendor Support

81

Ease of Data Integration

72

Siteimprove Reviews

Madhu D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Siteimprove: optimizing digital presence

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Siteimprove provides comprehensive accessibility reporting and also ensures that te website is compliant wtih the relevant regulations and standards.

What is your favorite aspect of this product?

Siteimprove offers a variety of search engine optimization tools and analytics such as website crawling and indexing which help organizations optimize their search engine rankings and visibility.

What do you dislike most about this product?

Siteimprove has limited customization and may not meet specific needs of some organizations.

What recommendations would you give to someone considering this product?

One needs to evaluate the cost to determine whether Siteimprove fits within their budget.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jerica G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Siteimprove greatly improves the web performance

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Siteimprove was first implemented to aid in making our site more accessible. It does frequent automatic scans of the site to identify problems and accessibility flaws. In addition, we utilize Siteimprove's Siteimprove Academy for online accessibility instruction. After we had some success with accessibility, we branched out into using Siteimprove for quality control, performance monitoring, and other analytics purposes.

What is your favorite aspect of this product?

It is of the utmost importance to be able to educate new web users on the need of accessibility as well as to be able to check entire websites for accessibility, spelling, and style issues. Siteimprove provides solutions for bringing order and uniformity to huge websites, managing several websites, or websites with multiple authors. If your website isn't very big, you generally don't need it. There are a plethora of smaller proofreading and accessibility scanners that are free to use, and Google Analytics is a reliable ally. When dealing with a tiny site that can be updated by one person or a small team, heavy armament isn't necessary.

What do you dislike most about this product?

In spite of its useful features, Siteimprove comes at a hefty price. Client success managers appear to be replaced frequently, making it difficult to build a strong working relationship with them. Unfortunately, the price of the sophisticated SEO tools is so high that we cannot afford to include them in our SEO basic plan.

What recommendations would you give to someone considering this product?

Thanks to Siteimprove, we were able to raise our accessibility ratings from average to nearly ideal. Through the use of Siteimprove, we were able to significantly cut down on the number of misspelled words, style violations, and broken links on our site. Siteimprove's heatmaps were important in convincing key stakeholders of the importance of implementing online best practices.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Derek B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Having an accessible website is our goal.

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

We are very satisfied with Siteimprove, it solves complex accessibility challenges to ensure success throughout the organization. It is available in different languages, including German and Danish. It provides many options to facilitate and organize all aspects of digital accessibility initiatives, from tests, and reports, to a complete review of the website to detect any type of spelling error.

What is your favorite aspect of this product?

Simple, easy-to-deploy accessibility that automatically scans, remediates and provides proof of compliance once the process is complete. It is ideal for people who want to make their website much more accessible and provide their users with an intuitive adjustable interface.

What do you dislike most about this product?

Expensive.

What recommendations would you give to someone considering this product?

Having an accessible website is essential for our company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing