Siteimprove Logo
Siteimprove Logo
Siteimprove

Siteimprove

Composite Score
7.8 /10
CX Score
8.3 /10
Siteimprove
7.8 /10

What is Siteimprove?

Meet Siteimprove is a performance platform designed to give every member of your team what they need to optimize reach, reputation, revenue, and returns — all from one place. Siteimprove is a SaaS solution that helps organizations achieve their digital potential by empowering teams with actionable insights to deliver a superior website experience and drive growth.

Company Details


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Siteimprove Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Siteimprove?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Audience Segmentation

89

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

85

Data Visualization

85

Customer Journey Modelling

85

Search Engine Optimization

83

Social Media Analytics

82

Customer Value Analysis

81

Device and Browser Analytics

77

API Framework

75

Vendor Capability Ratings

Average 84

Ease of IT Administration

92

Ease of Implementation

90

Availability and Quality of Training

86

Breadth of Features

86

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Quality of Features

85

Business Value Created

85

Ease of Customization

84

Vendor Support

81

Ease of Data Integration

72

Siteimprove Reviews

Mathilde N.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Tracking behavior for informed decision-making

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Siteimprove is a web governance platform that helps companies monitor and improve their website quality. It has many features to ensure websites meet accessibility and usability standards that enhance the user experience. Siteimprove's intelligent automation identifies spelling errors, broken links, and SEO issues. Siteimprove distinguishes itself from other programs with its thorough accessibility evaluation based on WCAG 2.0 standards and extensive website inventory features. Analytics tools offer key metrics, behavior maps, and user journey tracking for optimizing user experiences.

What is your favorite aspect of this product?

Our favorite aspect of Siteimprove is its capacity to deliver practical insights that help finance and credit risk experts guarantee website quality. The analytics tools provide valuable metrics, behavior maps, and user journey tracking that contribute to informed decision-making, which enhances digital strategy. Siteimprove is well-respected for its thorough website monitoring abilities, user-friendly interface, and helpful insights that enhance website quality and user experience.

What do you dislike most about this product?

However, one drawback is that novice users may experience a learning curve with web governance platforms. Furthermore, although the analytics features are strong, they may require a deeper understanding to fully utilize their potential.

What recommendations would you give to someone considering this product?

It offers thorough monitoring of website quality and provides practical insights to enhance the user experience. Its exceptional features, like assessing accessibility, analyzing tools, and quality assurance module, make it a top solution for industry pros with a goal to boost their business's digital visibility and user involvement. Siteimprove helps professionals make informed decisions that improve digital strategies and increase user engagement. In addition to its accessibility and SEO features, Siteimprove's Quality Assurance module supports error-free, up-to-date website content.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Michelle H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Efficiency and time-saving

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Because of our rigorous testing procedures, all of our websites are up to par, and we can make adjustments as needed. It's an excellent tool for checking our web pages for errors in navigation, tags, formatting, spelling, and more. It does all you need it to, has a straightforward interface, and does analyses quickly. The amount of time and energy we save by quickly fixing and upgrading our websites is astounding.

What is your favorite aspect of this product?

Siteimprove has done an excellent job of checking our web pages for issues such as broken links and misspelt words. It's simple to pick up and use, and it helps us spot and fix problems that we missed during development and rollout with minimal disruption. The dashboard tracking makes it easy to monitor the modifications, and the implementation is swift.

What do you dislike most about this product?

The first learning curve is rather steep, especially for the more complex functions, and good adaptation and use will take some time.

What recommendations would you give to someone considering this product?

My highest recommendation is that it's the best tool out there for evaluating websites, and the insights it provides are invaluable for making necessary changes and improvements.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

diksha r.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

SiteImprove: Elevate Your Website Success

Likeliness to Recommend

9 /10

What differentiates Siteimprove from other similar products?

Due to its great content optimisation, responsive team assistance, and strong policy creation, Siteimprove distinguishes out. The capability to assign members to particular groups is a useful feature. One significant difference, though, is the absence of a direct tool for comparing data across time periods, which might be crucial for reporting to management.

What is your favorite aspect of this product?

Personally, I appreciate Siteimprove comprehensive insights into website performance. The interface is user-friendly and allows for easy auditing on various levels, from individual pages to custom policies. The tool's alignment with WCAG guidelines and the new tagging system are standout features. The customer support, including the live chat feature, has been consistently prompt and helpful.

What do you dislike most about this product?

One aspect I find less intuitive is the handling of legacy modules like site crawl exclusions and aliases. Additionally, the initial learning curve can be a minor challenge. While the exporting of reports is useful, more customization options would be beneficial.

What recommendations would you give to someone considering this product?

If you're considering Siteimprove, I'd suggest delving into its features and setting up policies and dashboards tailored to your needs. The tool provides valuable insights into accessibility, SEO, and usability, allowing you to monitor and enhance your website's performance effectively. Regularly checking your website's health, similar to having an annual health check-up, can greatly contribute to its success.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing