RingCentral, Inc

RingCentral Events

Composite Score

7.4 /10

CX Score

7.0 /10

22 Reviews Write a Review

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What is RingCentral Events?

RingCentral Events (formerly Hopin Events) is the first all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

Company Details

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Awards & Recognition

RingCentral Events won the following awards in the On-Site Event Management category

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1 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

3 Top Rated Capabilities

5 Top Rated Features

2023

RingCentral Events Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral Events.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

72 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral Events?

3% Negative

30% Neutral

67% Positive

Pros

Respectful
Saves Time
Helps Innovate
Continually Improving Product

Feature Ratings

Average 83

Attendee Engagement

Branding and Visual Customization

Social Media Channel Integration Outbound

Presentation/ Webinar Capabilities

Vendor e-Commerce

Networking Facilitation

Whitelabeling

Registration Process/Integration

Metric and Reporting

Gamification

Customer Support

Vendor Capability Ratings

Average 79

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Vendor Support

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Also Featured in...

Virtual Event Management

Score 7.4

View RingCentral Events in this category (opens in a new tab)

RingCentral Events Reviews

Patrick R.

Role: Vendor Management
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Sep 2023

Hopin is intuitive, effective, and fun!

Likeliness to Recommend

10 /10

What differentiates RingCentral Events from other similar products?

Attendees are able to navigate to different areas, and explore the space built for them -- it's a lot more engaging than other platforms where I am looking at a single landing page/screen throughout the majority of the virtual event.

What is your favorite aspect of this product?

The ability to customize, and tailor things to the level of production that is required.

What do you dislike most about this product?

Not having live customer support (this should be a service offered from Hopin).

What recommendations would you give to someone considering this product?

Do not be afraid that your attendees will be confused -- it is an intuitive platform that provides a lot of engagement and makes these kind of events fun! You can level up your production with Streamyard's integration and have all recordings and metrics as needed for future use!

Pros

Unique Features
Helps Innovate
Continually Improving Product
Performance Enhancing

Ankit s.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Hopin review

Likeliness to Recommend

9 /10

What differentiates RingCentral Events from other similar products?

It allows us to organize and host events in a virtual capacity which enables us to reach a wider audiences than we typically could have be able to reach with other platforms.

What is your favorite aspect of this product?

It's very user friendly for attendees. Has amazing customer support that are always available to respond to it's user's. It's very straightforward and easy. Has amazing features that improve engagement.

What do you dislike most about this product?

Nothing that disgust me while using this great platform

What recommendations would you give to someone considering this product?

Yes,to give it a try since it never disappoint

Pros

Helps Innovate
Unique Features
Effective Service
Fair

Dan L.

Role: Operations
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Stable platform integrated with Streamyard

Likeliness to Recommend

10 /10

What differentiates RingCentral Events from other similar products?

It's integration with Streamyard allows for so much customization and control during interactive presentations/roundtables etc

What is your favorite aspect of this product?

- Streamyard functionality is excellent and allows the organizer to add branding, logos, backgrounds, and text runners. - The platform is more stable and user-friendly than any others previously used. - The new canvas for the registration page is easy to use and looks slick. - The ability to feature sponsors on the registration page is a great way to provide value. - The platform in general is easy to follow and use, even for first-time users.

What do you dislike most about this product?

- The post-session/stage abilities need some work. Specifically, the ability to post-edit videos, or at least crop them, rename them with longer text boxes, change the thumbnails would all be good additional features. - Sessions going live and recording starting in the same way as a stage (IE controlled by the moderator) would be much easier to manage. - Ability to make PDF’s downloadable in the Replay area as well as in the session itself.

What recommendations would you give to someone considering this product?

Use the online help pages.

Pros

Continually Improving Product
Reliable
Trustworthy
Unique Features

RingCentral Events

What is RingCentral Events?

Company Details

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Awards & Recognition

RingCentral Events Ratings

88 Likeliness to Recommend

72 Plan to Renew

1 Since last award

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love RingCentral Events?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Customer Support Support before, during, and after event. Technical support available during the event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Virtual Event Management

RingCentral Events Reviews

Patrick R.

Hopin is intuitive, effective, and fun!

Likeliness to Recommend

Pros

Ankit s.

Hopin review

Likeliness to Recommend

Pros

Dan L.

Stable platform integrated with Streamyard

Likeliness to Recommend

Pros

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Feature Ratings

Attendee Engagement

Branding and Visual Customization

Social Media Channel Integration Outbound

Presentation/ Webinar Capabilities

Vendor e-Commerce

Networking Facilitation

Whitelabeling

Registration Process/Integration

Metric and Reporting

Gamification

Customer Support

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Vendor Support

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration