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Notion Logo
Notion Labs

Notion

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Notion
8.9 /10

What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 85

Collaboration

91

Document Management

90

Mobile Access

87

Planning and Scheduling

86

Hierarchical Task Management

85

Workflow Management

85

Dependency and Milestone Tracking

82

Resource Management

81

Reporting

80

Time & Expense Tracking

79

Budget Management

78

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

86

Ease of Customization

85

Quality of Features

85

Ease of Implementation

84

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

78

Product Strategy and Rate of Improvement

78

Notion Reviews

Justin H.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Highly customizable and feature rich

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion provides a truly rich feature set that combines many of the tasks i was formerly completing in different software, from project management to document based collaboration.

What is your favorite aspect of this product?

My favorite aspect would be the incredible variety of ways I can customize Notion to specific use cases.

What do you dislike most about this product?

I have no major issues with Notion, and that's truly saying a lot given how much I use it for my work. One shortcoming would be that where I use notion for public facing resources, i'm unable to access analytics for viewership and clicks.

What recommendations would you give to someone considering this product?

Notion works well for so many users as it can be used very simply (think Google docs) or for long term project management or database use on the more advanced end. They provide a consistent flow of new features or improvements, and work excellently for collaborative team work. Notion has allowed me to take 3-4 separate programs and accomplish the same work more effectively in one product.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Steffen S.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Unique tool - continuous improvement

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Its unique, so easy to use, so many features, mobile and web version. just great

What is your favorite aspect of this product?

Just super easy to use.

What do you dislike most about this product?

Implementation costs a bit of time, but it is worth it.

What recommendations would you give to someone considering this product?

Try the free version and also check out templates from notion

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

C B.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Unique approach to word processing and online collaboration

What is your favorite aspect of this product?

Ease of use, collaboration and organization

What do you dislike most about this product?

No ability to take Handwritten notes!

What recommendations would you give to someone considering this product?

Spend some upfront time setting up the pages and templates!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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