Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

Daniel K.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Manage all your ideas and improve collaboration.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro has enabled me to construct visual presentations that demonstrate the connections between various concepts and structures. Instead of writing paragraphs after paragraphs to try to describe a concept, Miro makes it incredibly simple and quick to express your thoughts using visual components, and you can add sticky notes to any element as needed. Miro makes everything cleaner and more minimalist, and it's also far less expensive than anything else I've tried. My employer utilizes Microsoft Teams, and there is a Miro plugin in Teams that I love using since it centralizes all of my tools.

What is your favorite aspect of this product?

Miro is a fantastic mind mapping tool that does so much more. It is the most effective tool for all visual thinkers to get thoughts out of their minds. Miro also comes with a plethora of pre-made templates to get you started. Miro is a virtual whiteboard that connects to documents and allows you to evaluate plans, timetables, and other information. There's less clutter, more room for creativity and collaboration, and amazing community templates. Miro is a massive notebook where you may experiment with endless ways for displaying your thoughts to everyone.

What do you dislike most about this product?

I don't like how long it takes to set up a board, but once it's up, everything else seems to fall into place. Miro, I believe, would be ideal for all I require if these two issues were resolved. Because I have to write the password practically every time, and certain copy and paste activities don't function, I believe Miro would be ideal for everything I need. Miro has a learning curve owing to the sheer quantity of features, but once you find everything and understand how it works, you should have no performance issues.

What recommendations would you give to someone considering this product?

Begin with a free plan to ensure you understand and have completed the learning curve before paying for it. Miro is a fantastic collaboration tool that I strongly suggest for your company. It may appear difficult at first, but if you follow all of the directions on your computer, you'll soon be a Miro master. My organization received the tablet as a business tool, and we immediately began utilizing it. During the pandemic and the necessity to connect faraway teams, we may all work together in a collaborative atmosphere using Miro.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Matthew R.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Excellent for collaboration in project management.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro eliminates many of the limits of cooperation caused by a lack of real office space and the inability to engage directly with coworkers. My business may use Miro to discuss, manage projects, exchange ideas, and celebrate in a virtual place as if they were in the same conference room. Milo makes it incredibly simple to construct flows and processes by providing a myriad of shapes, colors, arrow kinds, and the ability to write text on the arrows. Simply distributing the board in this manner would greatly simplify communication across teams and save you the time and effort of discussing orally over the phone.

What is your favorite aspect of this product?

Miro collaboration features are excellent, and the ability to build boards and allow access to others is what distinguishes it from the competitors. I especially like the ability to collaborate with multiple people on the same project at the same time, the chat tool, and the frames. Miro is the only program I've tried that combines a simple whiteboard/mind map interface with real-time collaborative functionality. It comes in handy when I'm working remotely and need to interact or brainstorm quickly. Cooperation is enabled by the capacity to understand the "writing."

What do you dislike most about this product?

I dislike limiting templates; there are many various sorts of charts, but I would want to see them in other colors, styles, and so on. Sharing capabilities must be improved and made more user-friendly. Having two alternative ways to obtain a specific "link" might confuse multiple individuals around you and cause them to transmit the incorrect link. This, I believe, may be prevented by logic. Third-party plugins can also create issues, but this is not completely the fault of Miro. Better documentation and development support will aid in the elimination of these uncommon difficulties.

What recommendations would you give to someone considering this product?

Determine the level you are likely to require based on your demands and the needs of your users. Utilize the free tier as much as possible to assist customers in becoming acquainted with the features and interface. To get started, check through the many templates. Miro + a tablet with a pen has been a godsend for me in terms of productivity and visualization of my thoughts. You should also look into what plugins are available, if they are compatible with other programs you now use, and how the two may be combined.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Debbie B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

It's perfect for brainstorming and collaborating.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

During meetings, visual communication is essential. It is relatively simple to go from a discussion to something more substantial than an executive summary in front of a bigger audience. It enables me to rapidly develop an overview of any topic in order to gain a comprehensive perspective and solve challenges. The ability to collaborate with peers and brainstorm as a group offers extra value.

What is your favorite aspect of this product?

It is an excellent piece of software that allows you to design whatever you desire. Infinite space and navigation controls are simple to grasp. As part of the user interface, it offers a variety of functions that are simple to use and restricted. The frameworks are well-planned and function as envisioned. I enjoy how multiple sorts of talks can be held inside the same platform. On a daily basis, I must go from ideation to architecture schematics to long-term planning. Miro has proven to be such a useful tool on all of these fronts and more that I now open it by default whenever I start a video conference.

What do you dislike most about this product?

It is not yet integrated with Figma. I'd want to be able to add figma pages to Miro. The procedure of saving, searching, and searching the many boards I build is clumsy and confusing to me. I'm at a loss for words to describe it other than "it's not as intuitive as the tool itself." And the more I utilize the instrument, the worse it becomes. However, there are frequent upgrades to improve the tool and provide new capabilities, which is a positive thing.

What recommendations would you give to someone considering this product?

If your organization has a hybrid/remote method of working, then adopting Miro may be an essential aspect in increasing collaboration, communication, and transparency, all of which we know are major concerns in businesses of all sizes. I tested every available whiteboard/collaborative workspace software and discovered that Miro had the edge in terms of functionality, interaction paradigm, and ease of use.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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