Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

Jaylon D.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Helps collaborate on side projects.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro has also replaced physical post-its to summarize user research, making team collaboration easier. Miro is a great tool for creating path maps, competition analysis, and document usability review. People enables everyone on our team to create their own personal notes, and Miro enables everyone on our team to download notes wherever they can.

What is your favorite aspect of this product?

It's so simple to make things based on schematics or plain text that it's fantastic to have everything in one spot. The UX is quite clearly defined; I enjoy seeing everyone moving and doing things across the board. The best thing I can do with Miro is collaborate, but I also use it to create my own diagrams and research procedures. I don't use Miro to develop and define final designs, but it is my most useful tool for the remainder of the design process.

What do you dislike most about this product?

I dislike the experience of linking my Miro board to Notion, Invision, and Sketch. I think you can do a better job of integrating with these sorts of technologies. I'd love to see something similar to what you done with Confluence.

What recommendations would you give to someone considering this product?

This is an excellent piece of software for collaborating with others and taking notes together. I haven't worked out all of the capabilities yet, but I utilize them more than I did with Google Drive. Miro is a tool that may be used by practically anyone in any function. By visualizing your work, diagrams, processes, layouts, and, most importantly, interacting with your team and stakeholders, you will boost your productivity. I definitely suggest this program for distant work, but it also works well for on-site collaboration.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Joshua M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Miro keeps you organized, worth what you pay for.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Strategic planning, webinars, and the creation of business model strategies Remote team cooperation, visual study organization, graphical display of data and relationships, and extremely ordered collaborative contributions from team members Database design, project management, and student teaching are all possibilities. Because it gives an excellent method to distinguish the date over time, I've even used it for highly critical presentations on legal and financial problems.

What is your favorite aspect of this product?

It is naturally built as an endless whiteboard that can be expanded with grids or merely a white backdrop as desired. There are two switchable tool sets and built-in tools for meetings, brainstorming, and even constructing databases. This item provided my staff with incredible comfort and order. Since the beginning of the current epidemic, we have been actively contemplating ideas. Miro, in conjunction with Zoom and its conference rooms, has enabled us to create and execute compelling, high-impact events. They are meticulously planned, arranged, and carried out; all of this is worthwhile.

What do you dislike most about this product?

There are features that are regularly updated (which is excellent), but there are also unintended consequences that come with adding these features. They normally recover rapidly. The most crucial thing is to instruct my clients to go into their settings and enable the chat option. There should be a message at the top explaining what they need to do in order for the chat functionality to function.

What recommendations would you give to someone considering this product?

I encourage using it since it is an innovative and extremely effective device that is simple to use and works anytime you need it. Play around with Miro because it has a lot of use cases and can be tricky at times.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Aviral J.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Scope for improvement.

Likeliness to Recommend

5 /10

What differentiates Miro from other similar products?

Miro easier to use, set up, and administer.

What is your favorite aspect of this product?

I love that's it's free and makes it simple and quick to collaborate.

What do you dislike most about this product?

Hard to consume mock walk throughs and make changes as a consumption user.

What recommendations would you give to someone considering this product?

Try your hand at FigJam before considering miro.

Pros

  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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