What is Miro?
Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Miro?
Pros
- Reliable
- Trustworthy
- Saves Time
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Collaboration
Idea Capture
Notifications
Application Integration
Data Export and Import
Idea Segmentation
Idea Scoring / Evaluation
Dashboards, Analytics and Reporting
Role-Based Access
Idea Funnel
Customizable Branding
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Miro Reviews
Denver L.
- Role: Public Sector
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
A web-based whiteboard platform
Likeliness to Recommend
What differentiates Miro from other similar products?
Miro is the most popular social networking whiteboard tool for remote team collaboration. Since I first had the idea to use the Miro tool for meetings, I have used it to create prototypes. Collaboration on the miro-board is now more effective. As a result, we have innovative and fascinating software that makes it simple to talk about, share, and present our work.
What is your favorite aspect of this product?
Miro has closed a crucial innovation gap where, up until now, teams could rely on physical contacts and whiteboards to spark conversation. As an Innovation Lead, Miro has been an enormous asset in helping me visualize complex, unstructured processes. Miro is a highly effective tool for remote work and internet collaboration. Everything enables collaborative sketching, building, and sharing of a variety of concepts, including mind maps, processes, customer journeys, roadmaps, or notes on how you (completely flexible) want to organize it.
What do you dislike most about this product?
Its administrative dashboard and user organization may be improved. When we have multiple Miro accounts, it can be challenging to understand the UI and ensure we are where we need to be. On the administrative side, I wish we had more options for arranging users and teams. Unfortunately, premium use rates are only available in some places, which could cause cursor usage concerns.
What recommendations would you give to someone considering this product?
In our online meetings, productivity and interaction levels have drastically increased. Even those who don't speak up often can now contribute their thoughts and opinions to a discussion. Miro is the perfect tool for improving my interest in lectures and presentations! It is very user-friendly as well. The controls are straightforward.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2022
Miro is critical to digital collaboration.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Charlotte C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Best Whiteboarding and Collaboration Tool
Likeliness to Recommend
What differentiates Miro from other similar products?
I believe Miro's ease of use is a big selling point, it's just so easy to quickly jump into a session live with other coworkers. Even for people who have never used the tool, I've seen them join a session in less than a minute and understand how to use it.
What is your favorite aspect of this product?
Miro makes it easy to whiteboard over the internet. Back in 2021, everyone in my office was working from home due to COVID restrictions, and we were looking for tools to help us collaborate online. Miro was the best tool we've found so far. We use it for brainstorming sessions, design review sessions, product interviews, and more. This tool has a lot of functionality the more I dig into it. It can be as straightforward or as complex as you want. It's effortless to join a new Miro session and start working together right away.
What do you dislike most about this product?
I don't like how it forces us to walk through the tool every time we start a new session. Lately, whenever I join a Miro session, there's a host of popups and unskippable walk through guides I must look at before I can start using the product. I am not sure what triggers these, but they can be annoying and get in the way of quickly dropping quickly into a white boarding session.
What recommendations would you give to someone considering this product?
Train all your staff / employees on the tool at the same time and use it frequently. If you are a work from home company this tool is a must have.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
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