Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

Charissa A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Environment where ideas are expressed creatively.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro allows us to display several thoughts on a single board; the pictures do not have to be closely related or structured in a certain manner. All schematics can be studied, commented, revised, and extended at any time. Miro makes it all extremely simple. Tracking developments on a dashboard is considerably easier than tracking adjustments to various papers. We like to utilize it for user research because, rather to employing complex analytics tools, we like to keep things simple. Miro is used for script-based analytics dashboards, which allow us to gain insights instantly during interviews.

What is your favorite aspect of this product?

Miro invites you to convey thoughts visually; by default, we communicate ideas verbally (written and verbal). When attempting to reduce uncertainty from a somewhat well-understood issue, words can be effective. However, an image/visual representation may be more helpful in the early phases of a concept (for example, brainstorming). Miro permits him to utilize words, but he adds the most value when he limits their use. It isn't a massive word processing document. It's more like to a large canvas. I especially enjoy the voting tools for group meetings (with music). It makes working remotely more enjoyable.

What do you dislike most about this product?

When there are a lot of large boards, things can get a little sluggish, although this doesn't happen very frequently. The "motion tracker" might draw unwanted attention. Providing comments/feedback throughout the creative process is not always beneficial. They have the ability to halt the creative process and transform it into a mistake-correction exercise.

What recommendations would you give to someone considering this product?

Establish and implement a proper organizational system from the start if you are a huge organization. It is not intended to replace other products you may be using, such as word processors, spreadsheets, and presentations. It's a really effective approach of bringing thoughts that may be scattered throughout numerous pages together in one location.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vickie M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Collaboration tool, improves productivity.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

We are addressing the demand for consumers to exchange tangible material in order to co-create solutions and make speedy judgments. Miro is critical to our creative team's ability to swiftly communicate ideas, plan projects, develop concepts, and test and mold them with end users. We address the issue of having many individuals working on the same notion remotely and in real time. The pointer allows us to know who is looking at what item, making working remotely quite comfortable. Miro assists with the user-centered design process, from research synthesis and assumption mapping to prototype feedback.

What is your favorite aspect of this product?

Miro is simple to learn and use, making it excellent for team members that use it occasionally. It is also very versatile, as it is a digital whiteboard. It does all of the design and product management tasks that PowerPoint and Excel used to handle. It's simple to use and share with colleagues; adding and altering photographs is wonderful for brainstorming; and the templates are fantastic. I appreciate Miro's versatility, which ranges from allowing my staff to immediately activate a board for actual communication to establishing a beautifully designed, creative workspace for client workshops.

What do you dislike most about this product?

Many peers may be unable to attend a cooperation session at times due to the license agreement. More flexibility is necessary due to my company's high compensation structure.

What recommendations would you give to someone considering this product?

Miro is the most popular collaboration platform right now; we use it for both remote and in-person collaboration sessions. Miro is very useful for a range of applications, including as showing dashboards within the application and organizing processes and strategies, such as collections or campaigns. Take the time to watch the excellent how-to videos, then dig in and try it out with an internal team meeting to ensure that everyone knows that the goal is to BLOCK content and employ frames, not to UNBLOCK content.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ahmed A.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Miro, Stay productive and creative.

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

Miro offers several features that differentiate it from other collaboration platforms, It has an intuitive user interface that makes it easy to use, and it provides powerful features such as video conferencing, voice chat, task management, and file sharing, it has a whiteboard that allows users to share ideas, brainstorm in real time, and easily organize their work, its pricing model is competitive and can accommodate teams of all sizes.

What is your favorite aspect of this product?

My favorite aspect of Miro is its whiteboard feature, It allows us to easily share ideas and collaborate in real time, This has been incredibly useful for our team, as it has allowed us to brainstorm, plan projects, and create presentations quickly and efficiently, The task management features make it easy to assign tasks to team members and track their progress.

What do you dislike most about this product?

Minor dislike, Only dislike about Miro is that it does not have a timeline feature, It would be a great addition to the platform, as it would help teams plan and manage projects more efficiently.

What recommendations would you give to someone considering this product?

I would highly recommend Miro to anyone looking for a powerful yet easy-to-use collaboration platform, Its intuitive user interface and powerful features make it an ideal solution for teams of all sizes, Also its competitive pricing model makes it a great choice for budget-conscious teams.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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