Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Easy and applicable for various scenarios ..

Likeliness to Recommend

10 /10

Pros

  • Saves Time
  • Respectful
  • Client Friendly Policies
  • Generous Negotitation

Jenni R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Miro makes creating customer journeys easy

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

As a result of using Miro, I am able to quickly record, categorize, and picture my thoughts and concepts. With this method, teamwork on projects is easy and efficient. Features a drag-and-drop user interface, simplifying the process of creating and editing boards.  Improve your team's ability to talk to each other and work together. Improve your team's ability to talk to each other and work together.

What is your favorite aspect of this product?

Miro makes it easy to design and implement a customer's journey. Wonderful mind mapping procedures are made easier by this tool. To efficiently depict and brainstorm, mind maps can be created quickly. Facilitate better teamwork by lowering barriers to interaction. Processes and projects can be organized and managed with little effort.

What do you dislike most about this product?

For commercial purposes, the security measures fall a little short. A excellent way to cooperate fast, freely, and easily is through the exchange of public links. Since Miro's software and sharing options provide very minimal safeguards, the onus for ensuring the security and privacy of company data falls squarely on the shoulders of management.

What recommendations would you give to someone considering this product?

It's a solid program that facilitates simple web conferencing and group work sessions.  This program makes it simple to record and develop original thoughts.  Projects and processes that would have previously been too complicated to automate can now be simplified

Pros

  • Unique Features
  • Transparent
  • Includes Product Enhancements
  • Security Protects

Peyton M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Excellent mind mapping software.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Being able to invite people straight from Teams to Miro, as opposed to the past when we had problems with individuals being unable to use our older software, which slowed down the meeting, is one of the main problems we can resolve. I came to understand the many advantages of being able to vote, cooperate on projects, and tag and emoji other people's thoughts. Using the voting mechanism has also proven to make decision-making considerably simpler. It is quite user-friendly and spacious, making it simple to maintain my project's status over time without having to continuously save or update the most current work I've added.

What is your favorite aspect of this product?

Miro is a fantastic online tool for making mind maps that have a beautiful background. The online web page, mobile app, and app interface all offer default mind maps, and data is continuously recorded. Through the internet website, the GUI is fantastic. No matter how experienced a user is with the interface and the app, users may access the creation of fresh, reliable ideas and apps. What I appreciate most about Miro is that you can immediately invite people from teams and that it provides templates so you can save spending time making your own.

What do you dislike most about this product?

I dislike that it takes a while to become accustomed to using it smoothly since it has so many capabilities, but our previous program has a few fewer functions, so it doesn't take as long to learn how to use it completely.

What recommendations would you give to someone considering this product?

This instrument, in my opinion, is crucial for every kind of business. It has really aided us in our internal planning, navigation, and organization as well as with our clients. It's a fantastic software for mind mapping since you can access it from any device and the data is always preserved. Excellent visual tools for presentations, charts, idea generation, and project planning.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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