What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Networked Enterprise
Document Management
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Deepa R.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2021
Great chat functionality and video capability
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Their video capability is easy to use and intuitive
What is your favorite aspect of this product?
Love the chat functionality
What do you dislike most about this product?
Layout is a little clunky
What recommendations would you give to someone considering this product?
If you are looking to use Office365 and all the tools it provides, Teams is definitely worth purchasing as part of the whole package.
Pros
- Enables Productivity
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
Shiva K.
- Role: Information Technology
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jun 2021
Market beating product from Microsoft
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is tightly integrated with other Microsoft products like Outlook, sharepoint, Office etc. I especially like the outlook calendar integration. Everything required for collaboration is available at one place. During this pandemic, i could not think of anything without Teams.
What is your favorite aspect of this product?
The mobile app of Teams is fantastic. It works well even at low bandwidths. The application is light and doesnot drain my battery. I used to be on calls for hours on phone and it works like a charm.
What do you dislike most about this product?
The recording feature can be made more intelligent. Sometimes people forget to turn off the recording of a group call at the end of the call. Eventhough no one is speaking or nothing is happening for hours, the app keeps recording, if someone forgot to leave the call. After some time the recording must switch off by itself and display the message that recording is switched off.
What recommendations would you give to someone considering this product?
This is the best product, given it is tightly integrated with other Microsoft products. Microsoft is a great company when compared to other tech companies. It is always a pleasure to associate with such great companies. Teams is much better than its competition and a true collaboration tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jamaal D.
- Role: C-Level
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Excellent all in one tool!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams provides an endless list of features and tools that I have not seen one product have all integrated without having to purchase multiple software. Additionally, all of the Microsoft products are integrated which makes it very efficient and beneficial as most organizations use Microsoft on a daily basis.
What is your favorite aspect of this product?
One of the best new features I use with Microsoft Teams are the ability to turn on live captions. This is extremely important as we are transitioning back to the office and I can't always have my volume all the way up. My second favorite feature is the share content tray which is extremely beneficial to add documents to groups where the employees may not have access to the same servers.
What do you dislike most about this product?
With the constant updates and upgrades Microsoft Teams provides I have not found anything that I dislike.
What recommendations would you give to someone considering this product?
Anyone who either already has collaboration/meeting software or nothing at all, Microsoft Teams is the choice for an all in one product. Rather than having different softwares to do different things, i.e., virtually meet, share content, chat, collaborate, etc. Microsoft Teams can do all of that plus much more in one place!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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