Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

daniel l.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

simple and intuitive

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

i think that have a lot of options to structure your survey or form

What is your favorite aspect of this product?

the intuitive use

What do you dislike most about this product?

the customization is minimal

What recommendations would you give to someone considering this product?

great product definitely recommend it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Fair

Georges A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Great application, integrates into Microsoft Teams

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

It integrates into every Microsoft application seamlessly, is easy to use, and is very user-friendly.

What is your favorite aspect of this product?

On-the-spot surveys or pop-up quizzes are very easily created, results are accurate, and as software, it's quite adaptable.

What do you dislike most about this product?

The sharing option needs to be clearer: some colleagues, instead of sharing the reply form they send the link for editing which causes mayhem.

What recommendations would you give to someone considering this product?

It's a very nice add-on, very useful, and handy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Features are okay...

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

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