Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Forms won the following awards in the Survey Software category

Filter By

Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Trustworthy
  • Enables Productivity
  • Reliable
  • Respectful

Feature Ratings

Average 81

Templates & Question Library

84

Role and User Management

84

Branching and Logic

82

Mobile Support

82

Questionnaire Design/Survey Builder

82

Collaboration

81

Customizable Branding

80

APIs and Integration

80

Data Analysis and Visualization

79

Multi-Channel Distribution

79

3rd-Party Integrations

77

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of Customization

83

Availability and Quality of Training

82

Quality of Features

81

Ease of IT Administration

81

Vendor Support

80

Breadth of Features

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

79

Microsoft Forms Reviews

Parth K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Advanced data collection and usage methods

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

The best part about Microsoft Forms unlike other tools is that you can use it anywhere. Use it internally as an employee survey or post it on your website and get very readable data that can be presented to others.

What is your favorite aspect of this product?

it is user-friendly with many options to make effective surveys, quizzes, polls and data integration with multiple users through invite links. There are also several options for analyzing the collected data.

What do you dislike most about this product?

There is nothing to dislike about Microsoft Forms. So far, no matter what features I have used while creating Microsoft forms, like collecting feedback and I have also filled out many Microsoft forms to give my feedback.

What recommendations would you give to someone considering this product?

I have tried it once, but now there are much better options on the market.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Jeffrey A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Microsoft Forms ticks the boxes.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Ease of use with Office 365

What is your favorite aspect of this product?

It's simple to use for survey, at least for the most part.

What do you dislike most about this product?

Nothing really to be honest. 2 years ago, yea, a couple, but now, well. . . . I think it's doing just fine.

What recommendations would you give to someone considering this product?

It's a great product really, but you have to subscribe to Office 365.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Generous Negotitation

Edna S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Evaluation of Microsoft Forms.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Send forms to be completed for either quality, evaluation, or anything else that needs to be an easy way to ask questions business-wide or to customers. I have collected information about a variety of people for events at both my colleges and my place of employment. Because of the responses tab and the ease with which email ids can be accessed, it is now very simple for me to immediately send an email to a participant after they have registered for an event. At the moment, I am using Microsoft Forms to create surveys on a daily basis for the online learning sessions that we host in order to get feedback on those sessions.

What is your favorite aspect of this product?

This platform is incredibly useful for generating and carrying out a wide variety of polls, surveys, forms, and quizzes of all shapes and sizes. If you use the templates provided by the best tools or websites for creating interactive quizzes, forms, and surveys online, then you won't have to put in a lot of effort, and it will be simple for any user to fill out the required information. It comes with a wide variety of colorful templates, which helps the forms stand out more.

What do you dislike most about this product?

There is nothing in particular that can be said about Microsoft's form software. Nevertheless, if we change the question, the scores of users who have already taken the test will be impacted in a new way.

What recommendations would you give to someone considering this product?

Take into consideration your requirements and the goals you hope to achieve by using this product. If you are working in an organization and that organization uses Microsoft tools for all of its purposes, then I would recommend that you use Microsoft forms for the rest of your organization's needs. Try it out.

Pros

  • Effective Service
  • Saves Time
  • Client Friendly Policies
  • Friendly Negotiation

Most Popular Microsoft Forms Comparisons