Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Amr M.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Efficient form creation App.

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms has a built-in Immersive Reader that makes the application more accessible.

What is your favorite aspect of this product?

The Immersive Reader. And the seamless integration with Microsoft 365 Apps.

What do you dislike most about this product?

The Microsoft Forms App needs more theme customization options and branding features.

What recommendations would you give to someone considering this product?

You can learn about the Microsoft Forms best practices related directly to your use case by following the official product community forum.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2022

As expected

Likeliness to Recommend

9 /10

Richard G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Excellent software for quickfire surveys

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Easy to use, already part of most peoples Microsoft Licencing

What is your favorite aspect of this product?

Quick and easy to build forms, share and collaborate

What do you dislike most about this product?

Potentially ability to brand could be improved

What recommendations would you give to someone considering this product?

If you need surveys and forms, and you use Microsoft/Office 365 then this works a treat

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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