Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Issac P.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

A perfect survey tool

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

It's integrated with office 365 and available As a bundle

What is your favorite aspect of this product?

Very easy to use in terms of setting up survey and the associated options as drop-down or radio buttons

What do you dislike most about this product?

Nothing really it's well designed.

What recommendations would you give to someone considering this product?

It comes bundled with office 365 so it's a something that can be tried by any organization having a365 membership for their users

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2023

Best survey and information collection tool

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Zach S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Forms is different from other products because it offers features that are not available in other solutions. For example, Microsoft Forms allows you to collaborate with others on a form and manage its settings easily.

What is your favorite aspect of this product?

My fav part would be the ability to design forms quickly using templates, add questions, set up quizzes or surveys with automatic grading capability.

What do you dislike most about this product?

The analytics features are quite powerful but they can be difficult for non-technical users to interpret accurately without some guidance.

What recommendations would you give to someone considering this product?

My recommendation for someone who is about to purchase Microsoft Forms would be to take some time to explore the features and decide whether or not it meets their needs. Try to determine if any of the analytics tools can provide meaningful insights into your data. also request a demo.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Slower Product Innovation

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