Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

Filter By

Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Anthony M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Good alternative to Google Forms

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Simple integration with the rest of the MS suite of products, ease of manipulation in desktop and mobile formats, easily accessible as part of Office365

What is your favorite aspect of this product?

Ready display of survey analytics when I review response progress of a form

What do you dislike most about this product?

Would like to have more flexibility to adjust the layout for a better aesthetic. Limited adjustability on this front

What recommendations would you give to someone considering this product?

It's a great alternative to the many options available in the marketplace. Make a ton of sense if you are already a MS shop, since it works seamlessly with the MS suite of products.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

AMB. Chidiebere Moses O.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Very Effective and Simple

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Great user-interface. Microsoft is known for this. It rightly integrates with other productivity tools on Office 365, It has more value for the money than any other platform Unlike others, Microsoft Forms is for both the techies and everyone else, you can use the templates to already finish your work very fast.

What is your favorite aspect of this product?

Everybody can use it, it is easy Excel export is so cool Great user-interface

What do you dislike most about this product?

Just a little bit lacking in customization features, logic and just good enough for mainly the basic form building, unless you have great knowledge about the system then you may be able customize in a more advanced way.

What recommendations would you give to someone considering this product?

It is great for basic forms, but you should get used to it fast so you can enjoy it. Actually, it comes to mind first whenever you think of setting up form.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohan R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

A great product!

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

One of the most appealing aspects of Microsoft Forms is its user-friendly interface, which allows users to create professional-looking surveys, quizzes, and forms quickly and easily, without any prior design or programming experience. Additionally, the ability to customize themes, logos, and images helps users create forms that align with their brand.

What is your favorite aspect of this product?

The user-friendly interface and the features it offers.

What do you dislike most about this product?

There is nothing to dislike about the product.

What recommendations would you give to someone considering this product?

Microsoft Forms is a robust and easy-to-use tool that integrates well with other Microsoft Office products, making it a great option for users who are already familiar with the Microsoft ecosystem.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

Most Popular Microsoft Forms Comparisons