LogicGate Inc

LogicGate Risk Cloud

Composite Score

7.6 /10

CX Score

7.3 /10

11 Reviews Write a Review

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What is LogicGate Risk Cloud?

LogicGate offers modern risk management technology empowering businesses to proactively transform risk enterprise-wide. LogicGate Risk Cloud is an agile GRC cloud solution that combines powerful functionality with intuitive design to enhance enterprise GRC programs. Risk Cloud gives you an interconnected view of risk across the organization that you just can’t get from point solutions.

Company Details

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LogicGate Risk Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

89 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogicGate Risk Cloud?

0% Negative

27% Neutral

73% Positive

Pros

Trustworthy
Efficient Service
Respectful
Client Friendly Policies

Cons

Under Delivered

Feature Ratings

Average 85

Reporting and Dashboards

Vendor Onboarding

Risk Scoring

Alerts/Notifications

Risk Monitoring

Contract Management

Vendor Risk Assessments

GRC Integration

Compliance Monitoring

Process Library

Self Service Portal

Vendor Capability Ratings

Average 81

Ease of IT Administration

Vendor Support

Ease of Customization

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

LogicGate Risk Cloud Reviews

Role: Vendor Management
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Dec 2023

Customize your GRC processes!

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Aaron M.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

HIGHLY customizable, but not always easy

Likeliness to Recommend

10 /10

What differentiates LogicGate Risk Cloud from other similar products?

The ability to highly customize your workflow. No other platform allows you to inject your own steps in that way that LogicGate does.

What is your favorite aspect of this product?

There are out-of-the box apps/workflows that you can customize, or you can build your work from scratch.

What do you dislike most about this product?

When you consider the fact that each app (TPRM, contract management, etc.) is really just an out of the box workflow, the cost structure is overwhelming for small to medium businesses. It's by no means a fully developed point solution, that's solving all of your problems. It's certainly cheaper than buying three or four point solutions separately, but each app is built on the same workflow assets, so the individual costs feel like over-priced hosting. I would rather pay a larger sum for unlimited apps than be nickel and dimed and end up spending less. I also think there needs to be an "easy mode."

What recommendations would you give to someone considering this product?

The implementation team was great but be prepared to have someone ready to take over the Power User role and do the training. It can be confusing and it's not something that you want everyone doing. If you are only purchasing LogicGate for a single solution, I think you would have a better experience with a point solution. If you intend to expand your GRC footprint, then this is a great choice due to the customization capabilities and the links you can create between the apps.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Eric L.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Customizable to fit any workflow and organization

Likeliness to Recommend

10 /10

What differentiates LogicGate Risk Cloud from other similar products?

Customization by the org is very easy and does not require developers.

What is your favorite aspect of this product?

Drag and drop page/workflow builder was intuitive and allowed for very easy customization.

What do you dislike most about this product?

Did not have a test environment at the time I was using it. All changes were live.

What recommendations would you give to someone considering this product?

Before starting to build, think carefully about your repeatable processes and the structure of your data.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

LogicGate Risk Cloud

What is LogicGate Risk Cloud?

Company Details

Need Assistance?

LogicGate Risk Cloud Ratings

84 Likeliness to Recommend

89 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love LogicGate Risk Cloud?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting and Dashboards Customizable and standard reporting aligned with operational, compliance, and audit requirements. Dashboard information that is role based and customizable.

Vendor Onboarding Provides workflows to onboard new vendors by ensuring compliance with both internal and regulatory policies.

Risk Scoring Provides a visualized overall risk score that consolidates and normalizes assessment results and allows for comparisons against other third parties.

Alerts/Notifications Automated notifications about changes, risks, etc.

Risk Monitoring Actively monitors and alerts to increased risk, vulnerability, compromise, etc. of current vendors

Contract Management Includes contract creation, approval process, compliance management, and contract database.

Vendor Risk Assessments Ability to automate the creation of vendor questionnaires. Solution can also automatically send and receive these questionnaires.

GRC Integration Seamlessly share data between the tool and a Governace, Risk, and Compliance (GRC) product.

Compliance Monitoring Ensure vendors/contracts are in compliance with all relevant laws, GDPR, etc.

Process Library A repository of documented processes which can be accessed for revision.

Self Service Portal Allow vendors/suppliers to upload documentation to be assessed for risk tolerance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

LogicGate Risk Cloud Reviews

Customize your GRC processes!

Likeliness to Recommend

Pros

Aaron M.

HIGHLY customizable, but not always easy

Likeliness to Recommend

Pros

Eric L.

Customizable to fit any workflow and organization

Likeliness to Recommend

Pros

Feature Ratings

Reporting and Dashboards

Vendor Onboarding

Risk Scoring

Alerts/Notifications

Risk Monitoring

Contract Management

Vendor Risk Assessments

GRC Integration

Compliance Monitoring

Process Library

Self Service Portal

Vendor Capability Ratings

Ease of IT Administration

Vendor Support

Ease of Customization

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created