isolved People Cloud Logo
isolved People Cloud Logo
iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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In Partnership With SelectHub

Awards & Recognition

isolved People Cloud won the following awards in the Payroll category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 84

Direct Deposit

88

Taxation Deduction

84

Tax Form Preparation

84

Benefits Calculation

82

Time and Attendance

81

Compensation Management

80

Self Service Portal

80

HR Systems Interface

80

Retirement Plan Tracking

80

Vacation and Leave Tracking

78

Accounting Systems Interface

78

Vendor Capability Ratings

Average 76

Vendor Support

79

Breadth of Features

79

Availability and Quality of Training

78

Ease of IT Administration

78

Business Value Created

78

Ease of Implementation

78

Quality of Features

76

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Usability and Intuitiveness

75

Ease of Customization

73

isolved People Cloud Reviews

Taylor M.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Great for small to mid-sized organizations

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

iSolved has done some recent updates in an effort to improve the client and employee experience and make it more user friendly.

What is your favorite aspect of this product?

Some of the new features have been helpful for managing the day to day. The reports feature is great too!

What do you dislike most about this product?

The onboarding process is lacking. It is very difficult to know where an employee is in the process of onboarding.

What recommendations would you give to someone considering this product?

Make sure you understand the onboarding side of the product. It gets frustrating when someone is hung up in onboarding and you cannot walk them through the process.

Pros

  • Security Protects
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Cons

  • Commodity Features

Lisa C.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Good product, wish it features wouldn't change

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

I love the quality of customer service, our rep Sherrie is amazing.

What is your favorite aspect of this product?

I love the built in rules and policies, the ability of staff to have more ownership of their information

What do you dislike most about this product?

I haven't had the chance to learn more. I wish there was an easier way to construct reports. And for us to change a nd add policies and procedures.

What recommendations would you give to someone considering this product?

Give yourself a chance to learn, be specific during conversion and be prepared for change.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic
  • Role: Human Resources
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2022

Knowledgeable service reps, easy to use

Likeliness to Recommend

10 /10

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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