isolved People Cloud Logo
isolved People Cloud Logo
iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.5 /10
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In Partnership With SelectHub

Software Claimed
isolved People Cloud
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details

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Awards & Recognition

isolved People Cloud won the following awards in the Human Capital Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 80

Payroll Administration

86

Employee Record

85

Position Management

80

Benefits Administration

80

Talent Acquisition

80

Time and Attendance

80

Learning and Development

79

Talent Management

77

Performance Management

77

Workforce Planning

74

Vendor Capability Ratings

Average 77

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Business Value Created

79

Quality of Features

78

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

78

Ease of Implementation

78

Usability and Intuitiveness

76

Ease of Customization

75

Ease of Data Integration

74

isolved People Cloud Reviews

Troy C.

  • Role: C-Level
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Asset to small business.

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

I'm not certain there is much difference, this is all I have ever used. It seems most platforms I've heard about are similar, but the customer service is what can be the differentiator - specifically the knowledge of the customer service staff.

What is your favorite aspect of this product?

Emailing for help. The customer service staff has been knowledgeable and happy to help me solve the problem as if it is their own.

What do you dislike most about this product?

The number of features. We really only use a few of the features on the platform. As a small business, it's like driving a big truck when all we are really hauling is 'small business' cargo. So, the other features are kind of in the way - but despite that, we are really glad to use the features we have.

What recommendations would you give to someone considering this product?

Make sure you understand the end reports first ... Don't worry about data entry, worry about the client reports for payroll and year end. Those are the reports that will transfer your ISolved data into and out of your banking and tax systems.

Pros

  • Respectful
  • Appreciates Incumbent Status
  • Helps Innovate
  • Continually Improving Product

JON M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Great service

What is your favorite aspect of this product?

Simplicity, ease of use

What do you dislike most about this product?

Nothing. I like everything.

What recommendations would you give to someone considering this product?

Highly recommend

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dawn D.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Robust product that supports all of my HR needs.

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Pricing structure and functionality of the product, set it apart from other products I've reviewed. It's reporting capabilities, integration with our time and attendance system, and employee forms organization.

What is your favorite aspect of this product?

The New Hire Wizard, which helps me onboard new employees quickly and efficiently.

What do you dislike most about this product?

Writing my own reports, but that is my fault for not taking the time to learn how. However, the customer service department is always willing to help me when I need it.

What recommendations would you give to someone considering this product?

Consider how much your existing payroll solution costs and how much time you need to set aside to process manual payrolls, or special payrolls outside your. iSolved provides great customer support for these sorts of situations, helping you process payroll quickly and efficiently.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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