isolved People Cloud Logo Award Winner Product Badge
isolved People Cloud Logo Award Winner Product Badge
iSolved

isolved People Cloud

Composite Score
8.3 /10
CX Score
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Benefits Administration category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
16% Neutral
80% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Caring
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 79

Payroll Integration

83

Self Service Portal

80

User and Enrollment Management

80

Archiving and Reporting

80

Contributions and Payment Tracking

79

Regulatory Compliance

79

Benefits Administration

78

Provider Management

76

Vendor Capability Ratings

Average 76

Vendor Support

79

Availability and Quality of Training

79

Breadth of Features

79

Ease of IT Administration

78

Ease of Implementation

78

Business Value Created

78

Quality of Features

77

Usability and Intuitiveness

74

Ease of Data Integration

74

Product Strategy and Rate of Improvement

73

Ease of Customization

73

isolved People Cloud Reviews

Kristi P.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Great product that makes processing payroll easy!

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Customer Service! Anytime I have a question I get a speedy response and don't get the run around!

What is your favorite aspect of this product?

Ease of processing payroll

What do you dislike most about this product?

I can't think of any major flaws.

What recommendations would you give to someone considering this product?

Don't wait!

Pros

  • Continually Improving Product
  • Trustworthy
  • Caring
  • Respectful

Billy k.

  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use, get all products initially

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

The logo looks different.

What is your favorite aspect of this product?

Receiving emails to approve time off.

What do you dislike most about this product?

Calendar version of the time card.

What recommendations would you give to someone considering this product?

Make sure that you include all features you need during negotiation phase. Any customization not pushed out will be an additional charge. Including building a report or reversing a payroll prior to being processed.

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Respectful

Cons

  • Charges for Enhancements
  • Less Transparent
  • Under Delivered

chi t.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

We recently were acquired, so won't be using isolv

Likeliness to Recommend

7 /10

What differentiates isolved People Cloud from other similar products?

It allows employees to be self sufficient in their times, PTO requests, view paycheck and W2, update dependents, update direct deposits.. less work for us.

What is your favorite aspect of this product?

Ease of timecard punches, PTO, self service

What do you dislike most about this product?

tax dept not filing our taxes on time or missing something, where we still get late fees or amount due bills to our mailbox

What recommendations would you give to someone considering this product?

ok for small to med. business,

Pros

  • Respectful
  • Trustworthy
  • Efficient Service
  • Effective Service

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