What is isolved People Cloud?
isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
97 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love isolved People Cloud?
Pros
- Respectful
- Acts with Integrity
- Caring
- Fair
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Integration
Self Service Portal
User and Enrollment Management
Archiving and Reporting
Contributions and Payment Tracking
Regulatory Compliance
Benefits Administration
Provider Management
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of IT Administration
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Payroll
Score 8.4
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Human Capital Management - Midmarket
Score 8.4
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Workforce Management - Midmarket
Score 8.4
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Talent Management
Score 8.2
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isolved People Cloud
isolved People Cloud
isolved Culture
isolved People Cloud Reviews
Tina P.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Sep 2023
Great Customer Service
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
I am not sure anymore, when we first starting researching, their rewards option differentiated them from others. I don't know if it differentiates them but their customer services is outstanding.
What is your favorite aspect of this product?
Payroll and benefits, fast, easy and efficient. I have great confidence in the payroll service.
What do you dislike most about this product?
I do not like how you have to log into other sites for certain features such as employee reviews and/or rewards.
What recommendations would you give to someone considering this product?
It doesn't matter how good a product is or is supposed to be if their customer service falls flat. In the two years we have used iSolved, most of my calls to CS is about how to do something (quickly without watching a video or searching for the solution). Just a few calls have been due to software glitches or having to reverse something I have done erroneously. But either way, my call is answered very quickly by a real human and they either have the answer or escalate it to someone who does.
Pros
- Continually Improving Product
- Reliable
- Helps Innovate
- Enables Productivity
Please tell us why you think this review should be flagged.
Lacey D.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: Initial Implementation
Submitted Jun 2023
Ease and affordability keep us happy
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
Ease of access. I can do almost anything from custom reports and new features. The support team is friendly and helpful. My employees have control of their paperwork from onboarding to year end W2s. It saves time and money with everything available online.
What is your favorite aspect of this product?
Payroll! You can either do an integration, enter by hand (if a small company), or uploading a spreadsheet. Reports are easy to customize.
What do you dislike most about this product?
The speed of downloads
What recommendations would you give to someone considering this product?
Highly recommend! Easy to use, multitude of features, friendly support.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jun 2023
Easy to use
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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