What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Farhan K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

A one-stop Solution

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

1. Friendly user interface. 2. Training and Collaboration 3. Cost Effectiveness 4. Productive workflows 5. Offering relevant free courses

What is your favorite aspect of this product?

To create and automate user journeys as well as sales pipelines.

What do you dislike most about this product?

Nothing much but there should be more customizable options.

What recommendations would you give to someone considering this product?

If you are an IT professional or work for any business tier, this product will definitely get your desired tasks done effectively and productively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Matias D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Overall great product. Very complete package

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Very easy to use and complete for everyday work life

What is your favorite aspect of this product?

The fact that that I can handle all my daily activities without using any other software

What do you dislike most about this product?

Nothing to comment here

What recommendations would you give to someone considering this product?

Go for it, It truly is really solid

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Kelly O.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Hubspot does not disappoint in organizing my day.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot has a diverse set of features rolled into one platform which saves me time and money when engaging with my clients. I can pick and choose with workflows to help me manage my day to day activities and I rest assured that it will get done without having to babysit the automation.

What is your favorite aspect of this product?

In particular the HubSpot Sales system lets me manage my clients as an individual as well as a group. The search engine is very powerful and the customizable options lets me tailor the platform to meet my business needs.

What do you dislike most about this product?

HubSpot can be costly, but when you compare that to how many packages you have to use to replace the features in HubSpot, it is worth the extra cost in simplicity alone. Additionally, HubSpot is a robust platform with many features and benefits, so many that it can be overwhelming and daunting for a new beginner or a solo-preneur.

What recommendations would you give to someone considering this product?

My recommendation is to try it out. Hubspot has a Try Before You Buy feature that let's you use the most common features to see how it operates within your business operations. Plus, you can start slowly and integrate the software into your organization before you commit to a contract.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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