What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Mary Ann D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Ease of use, intuitive and user friendly

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot is a powerful marketing automation and CRM platform that has been gaining popularity in recent years. It offers a range of features to help businesses streamline their marketing efforts, improve their sales processes, and manage customer relationships more effectively. One of the key strengths of HubSpot is its ease of use. The platform is intuitive and user-friendly, making it easy for businesses of all sizes to get started with marketing automation and CRM. The platform also offers a wide range of integrations with other popular tools, including social media platforms, email marketing services, and more.

What is your favorite aspect of this product?

Workflow management and sales management

What do you dislike most about this product?

Some countries are not available for calling

What recommendations would you give to someone considering this product?

If you're looking for an all-in-one marketing automation and CRM platform that can help you streamline your marketing efforts, improve your sales processes, and manage your customer relationships more effectively, then HubSpot is definitely worth considering. HubSpot offers a comprehensive suite of tools and features that can help you attract, engage, and delight your customers at every stage of their journey. Whether you're looking to create engaging content, build targeted email campaigns, or track and analyze your website traffic and leads, HubSpot has everything you need to get the job done.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Fair

Cons

  • Less Respectful
  • Less Performance Enhancing
  • Less Generous

Brett L.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

I love and have used Hubspot for many years now.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

I find that it has "more" than some of the other solutions out there. It is not the cheapest on the market, but to me it is the best.

What is your favorite aspect of this product?

I love how my emails auto-magically are recorded in the customer contact profile so every engagement is available to me in a neat, clean and chronological timeline

What do you dislike most about this product?

That it doesn't support many Apple features and there is no indication of them doing so.

What recommendations would you give to someone considering this product?

If you looking for a stable, all-rounder for managing your customer relationships - Hubspot is the way to go.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Pranay M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Unlock Your Sales Potential with HubSpot Sales Hub

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub stands out from other similar products in its ability to provide an integrated, comprehensive platform for sales teams. It offers a wide variety of features such as customizable workflows, intelligent automation, business intelligence, and team collaboration capabilities, all of which make it easier for teams to identify potential leads, prioritize tasks, and close deals faster.

What is your favorite aspect of this product?

My favorite aspect of HubSpot Sales Hub is its intelligent automation capabilities. It allows sales reps to quickly prioritize and manage their workloads while giving them a streamlined view of all opportunities in the pipeline. This means that team members can stay organized, focus on closing more deals, and increase their productivity.

What do you dislike most about this product?

My only dislike about HubSpot Sales Hub is that it is somewhat pricey compared to other similar products on the market. However, considering all the features you get with this product, I believe it's worth the cost.

What recommendations would you give to someone considering this product?

I recommend that anyone considering HubSpot Sales Hub should weigh the pros and cons carefully and make sure it's a fit for their needs before making a purchase. Additionally, the company offers a free trial, so I would suggest taking advantage of that in order to get a better feel for the product and its capabilities before making a decision. The pros of using HubSpot Sales Hub include its comprehensive feature set, intelligent automation capabilities, and team collaboration tools. The cons of HubSpot Sales Hub include the steep price tag, the complexity of learning the platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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